Nustay

Travel & Vacation
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807 reviews
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Customer Reviews about

Nustay

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Dr Verity

5.00/5.00

"A most efficient and straightforward…"

A most efficient and straightforward booking platform - thank you.

14/07/2019

customer

1.00/5.00

"Don't risk booking with this site"

Don't risk booking with this site. If you have problems, there's no one to help you. 0jone line are busy or not accepting call.
BEWARE....

14/07/2019

Fadi

5.00/5.00

"Best price in the market"

Best price in the market , fastest confirmation and most helpful help desk. Thank you Nustay.com

13/07/2019

customer

2.00/5.00

"Would not accept two of my credit cards"

Would not accept two of my credit cards

13/07/2019

alessandro carrano

4.00/5.00

"Great website and cheap hôtels"

Great website and cheap hôtels

13/07/2019

customer

5.00/5.00

"It's good and can easy for reserve…"

It's good and can easy for reserve hotel.

13/07/2019

Colman Roberts

5.00/5.00

"Great Experience with Nustay"

I had a few minor problems that were quickly taken care of! I will definitely use Nustay in the future!

13/07/2019

Joshua da rocha

5.00/5.00

"Amazing loved the service!!"

Amazing loved the service!!! The people were caring to my situation

13/07/2019

Debbie Welch

3.00/5.00

"Even The Phone Number does not work!"

I booked a hotel room through nustay
The nustay site said the hotel had a bar/ happy hour/restaurant. When I got to the hotel it was a Holiday Inn express, no bar, no restaurant. The Holiday Inn front desk person Austin and his manager were both very accommodating and cancelled the reservation and told me it would be without penalty. I just needed to confirm with Nustay
And I called Nustay while at the front desk.
NO phone service...The Number did not work.
They provide FALSE advertising. They then Rebooked the hotel 2 hours after I left the front desk headed on my way.
Why would anybody in their right mind create a new booking when the customer has emailed and notified that they went to the hotel which was not as advertised.
Cancelled the booking ONSiTE.

Nustay has contacted me and processed refund. Also apologized for all inconvenience. I will give these guys another try in the near future.

Bottom line... This should not have happened! If you don’t know don’t advertise. Make sure you are providing what you say you are providing!

13/07/2019

Kevin Kai

1.00/5.00

"deceiving"

deceiving - shows one price as click bait then switches to another - waste of time

13/07/2019
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