ToysCentral United Kingdom

Events & Entertainment
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324 reviews
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Customer Reviews about

ToysCentral United Kingdom

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Nico

1.00/5.00

"Deceiving website, shipping from outside uk"

Deceiving website, items shipped from overseas and this is written nowhere in the website when i browsed and placed the order.
The clue is in the name, toyscentral.uk, scammers!
Extra note they refused to refund and kept offering a partial refund in the form of a shop coupon!

08/07/2023

Satisfied customer

1.00/5.00

"Toyscentral legit"

Product arrived in good condition.

29/06/2023

Matthew Spicer

5.00/5.00

"Exceptional customer service"

The wrong item was sent by mistake, but as soon as the mistake was realised, every effort was taken to rectify the situation.

We were very impressed with the customer service - courteous, prompt and accommodating. We will definitely be shopping with Toyscentral again.

(Thank you Swapnil!)

03/06/2023

Den

5.00/5.00

"Delivery was quick thanks everything in…"

Delivery was quick thanks everything in perfect condition

31/05/2023

gary hillman

5.00/5.00

"Piano light kit"

Excellent big thank you

30/05/2023

SARAH-JANE DELPORT

5.00/5.00

"I received my parcel in quick time and…"

I received my parcel in quick time and in one piece. Will buy again from this shop. Thank you.

29/05/2023

Viraj Kathwadia

5.00/5.00

"I had a problem with my order as the…"

I had a problem with my order as the box it was in was tampted with and an item was missing. I emailed them about it and they sent me a replacement after 2 days. Excellent customer service .

25/05/2023

K.Morgan

5.00/5.00

"Empty envelope left."

Empty envelope arrived today wedged behind our door handle not at the time it says on DHL e-commerce site and no picture of delivery provided. The game that I have paid for was not there which was a birthday present for two days time. I am contacting Toy Central and will await a response. Will update this review when I hear back.

Update: Having emailed Toy Central last night, I have had a reply this morning and it is confirmed that the item will be resent. Hopefully I will successfully receiveiy this time. I would comment that the customer service is extremely efficient and they have resolved this matter very satisfactorily. Therefore, I would certainly use this company again. I have now changed my review to five stars following the impressive customer service.

19/04/2023

Meme

5.00/5.00

"Happy"

Received in allotted time. Great product. Provided tracking.

17/03/2023

Akeel Hussain

5.00/5.00

"funko pop kirito"

it was a terrific funky pop.

16/03/2023
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