"Totally unacceptable behavior and service"

When we purchased and had our door installed all was great and went very well. The same certainly cannot be said when we had an issue with the door not operating correctly.
David charged us £78 to come out and look at the door. He 'diagnosed' the fault to be that the motor had failed. Funny really because I have never known a motor to work in one direction and not the other!. He quoted a massive £570 for a replacement motor. This was ordered and installed, guess what it didn't fix the problem! He then wanted another £545 for control unit as this was now deemed to be the problem. I found the same control unit available on the web for £240 and asked David due to the issues we had faced if he would discount the control unit. He became very rude and effectively told me to 'sort my own door issue out'. At this point I asked him to remove the new motor and refund the money. Being honest the team at the Garage Door Center have been very polite, supportive and professional, its a real shame their boss is so small minded and rude. He discredits his own company. I would never do business with this man again.

"Excellent Experience and a fantastic…"

Excellent Experience and a fantastic product. Highly recommend this Company and product.

"Very pleased indeed"

Very pleased indeed.
A thorough process from enquiry through sale, ordering, installation and payment. The product is good and supported by an in-house installation team allowing reliable installation and attention to detail.
Good value for money - Thank you!

"Alan. Shefford"

Great product and customer service, had an issue with door brackets no fault of the company or product, all fitters were busy for the near future but David from Maulden office came out and promptly dealt with issue would thoroughly recommend the company. Thank You

"Fantastic door and service"

All the people I dealt with were friendly and professional. No question was too trivial. The door looks fab and was fitted very efficiently. It's easy to use and gives me more room in the garage. Thank you all for your help and advice to get me the right door that suits.

"Absolutely delighted with our new…"

Absolutely delighted with our new garage door. I cannot recommend the Garage Door Centre enough. Fantastic friendly and helpful service with an excellent end product. Thank you.

"We have now had our pedestrian garage…"

We have now had our pedestrian garage door fitted (a week earlier than expected). Along side our garage roller door fitted recently by your team, it looks great. No mess, fitted efficiently and professionally.
Would not hesitate to recommend this company to any potential customers.

"Service with care and attention"

Garage door serviced today and the service was excellent; arrived on time and work done with real care and attention. Time was given to make sure everything was explained. Very impressive. Thank you.

"Excellent service throughout"

Excellent service throughout. Very pleased with door installation and quality

"Incredibly poor customer service"

David from The Garage Door Centre delivered arguably the worst customer experience i have personally been subject to in years. The complete lack of communication, responsibility for mistakes or even empathy for the fact they he completely misquoted our order genuinely blew my mind. If you are looking to support a business in the current Covid world, i strongly suggest looking elsewhere.