"explained everything to me first class…"

explained everything to me first class service

"Great customer service"

Great customer service - my renewal was good price (i did use a comparison site and it worked well) and the process was really simple. I have had a really good experience with this company - I've experienced some interesting service from some of the other suppliers, so it was good to actually get good customer service.
They have a great app which makes it easy to do meter readings, they communicate well (you can actually understand what the bill means) and when I needed to call them, they answered very quickly and resolved my enquiry quickly.

"faulty automated messaging response"

The automated message service is not working- after selecting Option 3, I was repeatedly prompted to then select 0 which simply restarts the message.

"Excellent customer service and price…"

Excellent customer service and price plans 😀

"Fabulous Customer Service"

Nice to speak to a lovely advisor who understood an helped me what I needed ..
Fantastic service and communication which I then extended my contract ..
Well done Hollie , your definitely in the right job x x x x👏🏻👏🏻👏🏻👏🏻👏🏻

"Great customer service"

Great customer service, addressed my query and resolved it straight away

"Really Helpful"

I was considering changing supplier,but was able to stay with my current supplier on a deal better than on I was offered on a comparison site.The new contract starts at the end of my existing contract.
I was able to discuss my current credit and future direct debit's
Thank you.

"Reasons for renewal."

I have found goto. energy a very professional supplier.My contract is coming to an end and needed advice to the best deal.After speaking to Victoria who assured me my new tariff is very competitive i have renewed for another year. From David Jones.

"A very good company to deal with unlike…"

A very good company to deal with unlike other energy companies. I have been with them for a year now and just renewed on line.

"End of first year"

End of first year prompted to renew or move (Unlike some suppliers!) checked with various comparison site and GOTO are competitive .Staff helpful and prepared to negotiate on Monthly payments especially as they like others have significantly increased prices for 2021.Willstay another year