"Renewing"

Was easy to renew online.

"This is why I choose GOTO Energy."

Never an issue, great customer service with competitive pricing 👍

"Easy Switch"

Everything went smoothly on my switch from Scottish Power. Very clear and helpful emails and website, and the simple app is great for meter readings. Just had my first bill and again it's on time, accurate, simple and clear. I liked having the bill emailed to me so no need to download it as with previous suppliers. Well done goto.

"We saved money"

Our experience has been very positive. We have saved £600 during the first year on a fixed term contract. Reading the meters each month helps to keep a close eye on the usage. Contact with customer service is easy, with call centres in the UK.

"First Class Service."

I have been with Goto Energy for a year now and they have very competitive rates.
The staff are very helpful and courteous.
Can highly recommend Goto.

"Very good service"

Very good service

"At last!"

At last! An energy firm that was still the best option after my previous (fixed) contract expired.

"Abdell took me through my existing…"

Abdell took me through my existing contract and enabled me to compare with what is on offer now!
He was professional friendly and extremely helpful in his explanations and clear and concise information, thus enabling me to make my decision to renew my dual fuel contract!
C Nevitt

"I was appalled at the huge rise in my…"

I was appalled at the huge rise in my monthly direct debit for my next year's contract! I have not had huge amounts of debt with them & have been massively in credit until the last 2 or 3 months! The girl I spoke to was a bit offhand!.

"change of tariff process"

during my change of tariff process, I asked 2 questions which were not answered. I am an existing customer and will again remain with GOTO energy till 2022. However I don't understand why my tariff would be cheaper if I opted to select the tariff through another website. They were offering a £25 cashback after 3 months. Not sure why it is cheaper for a customer to leave then rejoin via another website.