goto.energy

Utilities
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749 reviews
Overall Rating
Customer Reviews about

goto.energy

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Young

5.00/5.00

"Great customer service"

Great customer service

24/03/2021

Michael Parkes

4.00/5.00

"go-to are a good company in general"

go-to are a good company. The only real gripe I had was being required at one point to spend quite a lot of time taking photo's of my meters, scanning them and then sending them as an attachment in an email back to them. Can't help but think that they didn't believe my readings. However they said that was not the case and insisted that they couldn't find my previous info. Ok right? They lost a star for that.

23/03/2021

andrewwest

4.00/5.00

"Renewed my tariff today and"

Renewed my tariff today and
It couldn't of gone smoother.
Was told by Bill buddy to switch
From goto to Bristol energy
That I would save money how
Wrong were they. So I phoned goto energy and they were very
Professional and so helpful.
Customer service agents were brilliant can't fault them at all.
Will stay with goto energy for
The near future as long as prices
Stay good.

23/03/2021

Suzanne Moseley

5.00/5.00

"Very good service"

Very good service

23/03/2021

Sophie P

5.00/5.00

"Efficient good service thank you Ian…"

Efficient good service thank you Ian who called and improved on my quote from another provider. Have had a very up to date service all year as have updated every month my readings to get correct usage.

23/03/2021

Customer

5.00/5.00

"Happy customer"

Very good prices, excellent customer service!

23/03/2021

Mohammed Shahbaz

5.00/5.00

"Great experience joining goto energy"

Spoke to Annie today at goto energy, who answered the phone straight away. She quoted me a great price for dual fuel on the phone, so I decided to join. She was really helpful, explained everything in great detail and answered all my questions, so all was set up easily. The app is also really easy to use and simple to submit meter readings.

Thank you Annie for your help. Keep up the good work!

22/03/2021

Anne

5.00/5.00

"Excellent communication and easy to…"

Excellent communication and easy to follow documentation.

22/03/2021

Kenny Robb

5.00/5.00

"Great company easy to deal with"

Easy to deal with company . Very upfront and clear tariffs

No problems at all with Goto Energy

22/03/2021

customer

5.00/5.00

"Me and my wife your service we find…"

Me and my wife your service we find that you are very reliable and easy to communicate with than you and keep up the good work

22/03/2021
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