"Excellent service."

Excellent service.

"Excellent service from the young lady…"

Excellent service from the young lady on the phone. Very helpful. Renewing my contract for another year.

"Unstable"

Like another reviewer on here, I am a homeowner at my address for 20 years with a clean credit history yet was refused an account to a 'poor credit rating' and asked for 3 months payment in advance. I decided to turn the table and perform my own credit check on Goto Energy and having changed their name 3 years ago (same directors), no accounts filed between 2018 and 2020 (dormant in 2019?), it transpires that Experian state their credit risk is 'above average' and with a shocking balance sheet to boot. Since I'm not about to bankroll any company so for the sake of a 59p p.m. saving, I'll head to e.on - which is probably just as well since I highly doubt that goto.energy will be in business 12 months from now to honour any fixed rates that I'd wanted.

"Energy Supply Review"

Everything has been good since I first signed up with goto.energy. No problems.

"I have always found goto company prompt…"

I have always found goto company prompt with their bills and swift to respond quickly to any queries I have had. Long may it continue!

"Very good service and polite staff…"

Very good service and polite staff dealing with me.

"Very easy to switch tariffs"

Very easy to switch tariffs

"Happy to RENEW"

I am renewing with Go To as competitive tariffs last year & this, even though all suppliers (inc. GoTo) have gone up in price considerably. Good customer service, easy to get through & renew. Plus they can now connect to my SMART meters so no more readings to be taken.

"Helpful and very quick service unlike…"

Helpful and very quick service unlike Scottish power where I was waiting 58 minutes for my call to be answered by a member of Scottish Power, dreadful!

"very short waiting time in the phone."

very short waiting time in the phone.
Then Victoria was helpful and patient, she solved my problem