"Advertised as fully portable but it’s…"

Advertised as fully portable but it’s not . Their PDF says does not need to be plugged in (I assume after full charge) however customer service advised they do have to be plugged in . I’ve sent 5 emails and reply says looking into it !!!
30 day money back guarantee obviously will expire before I get instructions on returning the items .
It also says in the PDF must be 1 meter from any furniture or walls - even if this was possible , the cable is not even a meter long - so that’s 2 complete lies in product pitch .
Appallling as like many others I have a respiratory condition and believed all the lies .
Still waiting ……………

"Yet another scam from USA"

Received my product today. It does not work.
Nothing happened when plugged into cable.
How can company improve product?
By supplying operating goods!!
I have a lung disease and hoped to get help from this item.

"Not truly Portable "

The Product presents as if it is portable and can be used on the go but it doesn't turn on unless plugged in through the chord. I'm not convinced it is working at all despite being on.

"No negative ions!"

I bought three units. None of them produced negative ions. Just a fan noise.
They offered 30% refund.

"This is a scammmmm"

This is a scammmmm, I guarantee any 5 star reviews saying this works is a paid review because they do nothing. Faulty products, the attachment that connects to the usb to power it breaks easily. The website makes it seem like you can take them on the go with you like it has its own power but it needs to be plugged in the whole time. 1/3 of my purchase “worked” (turned on) but there were no quality of air changes to my room when used. Spend your money on an actual air purifier with a FILTER that WORKS, and isn’t incredibly LOUD like the Purifair

"Has not posted"

Has not posted, says they are looking into it and nothing. Please refund me.

"Scam company. Crappy product"

I purchased 6 units for $240. One unit made a terrible noise. I contacted Purifair for remediation; I had to show proof with a video. I did. They said they would send a new unit. It has been over 2 months now and no replacement. I have emailed them 12 times; I get assurance that they are indeed sending a new unit but it never arrives. I should have been skeptical of a company that does not list its phone number for customer service. Buyer beware! They are not legitimate. I doubt that the technology even works.

"I have no idea what happened to it"

I have no idea what happened to it? for about 6 months it worked fine and then all of a sudden it quit working and then it would start working again and now it's at a stagnant stage of the orange light constantly being on. What I liked about it though was I would never have to buy filters for it again that's what caught my ear. I thought what good is something if you don't have to change the filter then now I would have to change the whole product in other words buy a new one.Which is what I just did.The American people do not like products That only lasts 6 months like it's supposed to be some sort of a $50 disposable gadget. I personally bought it from company that was calling their side of new gadgets found.com or something like that. anyway, now when I try to use it all it does is the orange light stays on but the it sounds like I can hear a grinding noise if I put my ear to it. I got my new one's yesterday, sooo, should I throw it away or can you resolve the problem or fix it? And sorry for being so long-winded.

"I bought 2 purifair couple of years…"

I bought 2 purifair couple of years ago both have been amazing until a few weeks ago
1 of them started making a lot of noise so I sent a message to see what could be done
In no time at all I got reply I sent a small video and now getting a replacement
This company is well worth buying from
Sue

"AVOID THIS COMPANY THEY'RE A SCAM"

AVOID THIS COMPANY THEY'RE A SCAM
This company ripped me off and refused to refund. They offered a two day express delivery which I opted to pay for. 4 days later and still no delivery I looked into where it could be. I emailed them only to be told we’re trying to find your order. Several emails and 3 weeks later I still had no delivery or tracking number so I request a refund from them and a dispute payment with Afterpay. Several emails later and another week goes by and still no refund, they decide it’s ok to refund the express postage fee 🙄 then they apparently post my package after I’ve asked them at least 10 times to cancel it as it hadn’t been sent. Then the tracking number given was invalid when I tried to search it. More emails asking for a valid tracking number or cancellation of my order and I get told it’s been delivered. I’m no it hasn’t I still don’t have the products I ordered and they said take it up with the delivery company. The delivery company say my tracking number is invalid and cannot help. Then Afterpay’s sides with them as they don’t cover missing or stolen parcels and I’m left paying for a product that never arrived. If I could give it zero stars I would because they don’t deserve any. They really know how to scam people and look like a legitimate business while doing it. Don’t make the same mistake I did avoid them and shop elsewhere.