"Fantastic after sales service"

Fantastic after sales service, due to a faulty unit. Exceptional customer service

"This is a great little air purifier. I use ours in the bedroom. Super quiet and very nice to look at."

Super quick delivery.

"What I've written may be long, but that's how I feel"

I took advantage of the 3 package deal and worth every penny. They arrived in a matter of days. I'm not embellishing anything here, in my mind they are a work of art,solidly built and look like they have been a solid block of stainless steel turned on a lathe to perfection. Will fit in with any with any type of decor and they do exactly what they say they do and do it well. Where we live in QLD. AUSTRALIA it gets very dusty to be honest it's a nightmare. My wife use to get these violent fits of sneezing
(only way to truthfully describe what was happening to her). It used to upset me deeply seeing her going through these attacks. The floors where vacuumed and mopped daily. I spent a considerable amount of money buying remedies too numerous to write down I had her to doctors and 2 specialists but nothing helped. She walked around the house with a mask on and even slept in it. I even bought her a portable respirator crikey she looked like an Astronaut. Myself I'm a Veteran (ex defence force) seen my quota over the years but seeing her like this really got to me. I'd gotten to the stage of not knowing where to turn, then I saw these PURIFAIR read all the blurb,plus reviews and thought well give them a go what have we got to lose, There was a return policy so I pulled the trigger happy and grateful that I did. From the day they arrived I plugged them in and I want to say a very big THANK YOU to PURIFAIR as my wife hasn't sneezed once since I plugged them in. I took her out for lunch and to the mall brought her home almost 5 hrs later she walked in I was expecting her to start sneezing and nothing she hasn't sneezed once since I brought her home also she reckons her head stuffiness has gone. I have noticed the air that we are now breathing in the home a lot cleaner and would tell anybody this is the best investment in my wife's health that I have ever made. I know this is probably long winded to some and others might not believe me but I don't care if you do or don't what I've told you is the truth so it's up to you what you do. I have always thought there is a hard way and an easy way through life if you want the easy way I'd digest what I have taken the time to write. If you want to do it the hard way well that's up to you. But mark my words these PURIFAIR are the best. I can assure you I really don't go around writing recommendations. I've got better things to do, but these are fair dinkum. That's all I've got except for; THANK YOU Big Time PURIFAIR

"I had high hopes for this because of…"

I had high hopes for this because of the ratings but unfortunately I can’t sleep with it on , it’s a lot louder than some have led us to believe , was so hoping this would help but could see no benefit sorry 😔

"i,m not impressed with this purchase"

i,m not impressed with this purchase, i thought you ciould put it any where once you had charged it , but it only works when one has it on charge, have had 2 going all week and can,t tell if they work or not.

"Great product & great customer service!"

Great product & great customer service!

"Excellent Service"

Very quick response. They took care of my problem in a professional manner. Thank you!

"Received all three items and none…"

Received all three items and none powered up. Left them over night on chargers plugged in wall sockets still none powered up.

Then requested for a refund and was told refund was 50% then asked why when product says 30days money back guarantee. Then was stated 70% refund and my calculation then it’ll cost 30% to pay for the returned items from senders end. It was on my persistence of the money back guarantee no questions asked. (Although replacements were sent, I no longer want and have requested it recalled from delivery. Still haven’t heard back)
Edited: Received the replacement package, out of the 3 only 1 works!
Update: Please send a receipt to show item has been returned before I would get my full refund! This merchant is really a joke!
Thank you for the reply and acknowledgement.

"I ordered three of the "portable" air…"

I ordered three of the "portable" air purifiers, thinking that "portable" meant that I can charge them up and take them anywhere? I was very disappointed to find that you can NOT in fact use them anywhere, because they need to be plugged into an electrical outlet in order to work? They do not make that clear on their website, infact every picture of them on their website shows them WITHOUT a bulky cord attached from the purifier to the wall! I feel like this is deliberate and false advertising! I tried to reach them within the 30 days to recieve my "full 30 day guarantee" refund, However, the "chat" operator says try back tomorrow? when it is still early on a weeday?, and I tried calling the phone number that is listed, and it makes a busy signal?

"Amazing!"

Really quick response, sent a replacement out as soon as they reviewed the issue. Amazing!