"Inaccurate product descriptions."

Inaccurate product descriptions.
Poor quality and color.
Recieved only partial order despite paying additional for shipping to receive products by a specific date,
Of completely unusable, defective, and multiple damaged items (which representatives claim only one of the items is damaged, despite photos provided of physical damage to multiple items upon arrival, twice via email, and twice via chat.)
The other half of the order is still missing and no updated tracking has been provided in the full well since a legal representative of this company stated they would call me with the information for that specific issue out of many. This did not happen, nor has it been resolved in the 6 phone calls, 5 emails, or numerous chats via the website that phone representatives acknowledged receiving.
Company refuses to adhere to their advertised 100% satisfaction garuantee, as they are only offering 50% of a new order in the future, after gross mistreatment by, and false statements from, numerous representatives.
Company is refusing to refund any of the 270.00 dollars paid to them based on misleading and inaccurate information they provided, for completely unusable and defective or missing products, as well as what could be considered blatant abuse to costumer by multiple representatives.
The company's refusal to fulfill their advertised garuantees that were the sole basis in making this purchase and ongoing detraction of time and medical management has caused me extensive and undue hardship, as well as a known loss of income for my business due to unusable product the purchase was made for on a deadline, as fully known to the company prior to today.

"Worst customer service and service…"

Worst customer service and service period. Placed my order 12/10/24 contacted numerous times for an auto reply ^working on my order^ backlog of material. Etc. 2 months later still waiting 2/6/25. How many calendars were made since then?. None in assuming with a 90% rating making all orders sent by xmas. That didn't happen. Now we in Feb. Still nothing. Horrible. Don't use them. Purchased off Groupon and sent them nasty review aswell. Not to use them on thier site

"This Company is Slow"

I get an email saying purchase has shipped and according to the tracking info it hasn’t left. I even paid for expedited service - Not

"Still has not received my order"

Still has not received my order. No update, no news. So frustrating…. I am afraid now what they will send after taking so much time. I paid 50% more so that my order is handled urgently. So lame service. Tricked, lied, manipulated me by promising the service you don’t deliver.

"Scam- Won’t arrive on time and customer service won’t help"

I spent nearly $200 on a photo album for my uncle’s 60th birthday to be presented to him at his birthday party. The website said rush shipping would get it here by today. I even paid the extra money to put it at the front of the cue. So, I paid like $60 to have it here on time and as of today it isn’t even completed, let alone shipped and the customer service agent asked for a screenshot of where it said it could arrive by the 6th… which I didn’t think I needed to take and despite how much I paid, it doesn’t say the delivery date on the order confirmation. Such deceptive marketing. Complete lies. Now it is too late to get anything else. Terrible service. DO NOT ORDER FROM THIS COMPANY.

"Unsatisfied"

My item was not shipped to the right place no communication with me on why it was not shipped to the right place win I called they tell me the same thing now I have to wait 2 weeks for me to get my item and I still haven’t got any confirmation on when I am supposed to receive my item no tracking number or nothing I think it’s very unprofessional and I am very unhappy

"My order 64533546 has never arrived and…"

My order 64533546 has never arrived and it was supposed to be a Christmas gift. I have sent 2 emails with my last one requesting cancel and refund. No reply so now thinking I should report this business as a fraud swindler. You have 1 day to send me a reply with refund or ship confirmation (2/7/25). Jeff
Update (2/20/25) Despite what was posted below, no person from Printerpix has contacted me re my order or refund. This company is not to be trusted IMO.

"Voucher Issue"

I wasn't able to use a voucher that I had purchased. I sent an email to Printerpix explaining the problem. Tia Johnson responded back and helped me solve the problem quickly and effectively.

"DO NOT BUY. Quality of products are terrible "

Quality of products are terrible and a total waste of money. Calendars bought fell to pieces and pictures were poorly printed.

When a i complained to customer services, they ignored me and now I’ve been waiting for over one month for a reply.

"It was a little hard to figure out how…"

It was a little hard to figure out how to put the pics where they needed to go but once I figured it out it was a piece of cake. Also reasonable pricing for what was purchased. Cannot wait to see the fi al product.