"Exemplary support"

I am extremely satisfied with both the order processing and the delivery. The support from FS is second to none. A support employee picked out the right cable for my needs via chat. However, after I mistakenly ordered a different cable, another employee pointed this out to me and I was able to cancel the order in good time and order the correct cable. Thank you for the exemplary support.

"Site web agréable avec des articles informatifs"

Site web agréable avec des articles didactiques. L'expédition de ma commande s'est faite en deux fois sans surcoût pour tenir compte des délais de personnalisation de certains articles.
A noter: il m'a été demandé de confirmer les options pour les articles personnalisables.

"Easy to do business with"

Easy to do business with

"Excellenter Kundenservice!!"

Ich kenne keine andere Firma bei der Kundenservice so groß geschrieben wird wie bei FS.com!

Nachdem bei einer Online Bestellung eine Position nicht sofort lieferbar war hat sich ohne mein zutun meine persönliche Account Managerin bei mir gemeldet um mit mir Rücksprache darüber zu halten.

Dabei kam auf, dass diese Position nicht meinen Bedürfnissen genügt hätte, und mir wurde stattdessen zu einem anderen Produkt geraten, welches wohlgemerkt keinen Euro mehr Umsatz für FS.com gebracht hat!!

Und das alles als PRIVATKUNDE!!!!
Alleine wegen diesem Service werde ich in Zukunft zuerst bei FS.com schauen!

"Good product and sales rep."

Use FS.COM for SOHO rack:
- cabinet + patch panel + accessories
- copper/fiber cabling (customized size, short boot)
- sfp+ and DAC
Sales rep was awesome, helped me a lot. Product was perfect match for my need.
Used them few times, they are my go-to for network related stuffs.

"Easy to use website"

Easy to use website, without a lot of pushing to sign up, or pushing to buy now.
Fast courier delivery.

"PERFECT FIRST ORDER"

The Slimline CAT6 'patch' cable which I ordered from FS arrived the next day. Within minutes of removing it from the very secure packaging, I had replaced the excessively long standard 2 metre CAT 5 Ethernet lead which came with my Broadband Router with this very short (2 ft) gem. Very pleased with both the service and product itself.

"Incompetent Support and Faulty Products: A Disappointing Experience with FS Switches"

I purchased 3x S3900-24T4S for an installation at a long-standing client of ours. During the activation of stacking between two switches, we realized that the switches were unstable: they either froze, hindering normal operations, or performed a reboot. We promptly contacted technical support to resolve the bug, and after months, we are left with non-functioning switches in stacking, a dissatisfied client who has requested replacement with products from other manufacturers, and with fs support unable to solve the problem. After numerous remote connections with the support team, we were told that an upgrade would take about 2 months. After our insistence on finding alternative solutions to waiting, they proposed that we pay an additional 21% of the purchase value to get a different model without the aforementioned bug. We consider fs support incompetent and their business policies unacceptable. Not honoring warranties and selling defective products is shameful.

"Shipping 🐂💩"

Takes forever to ship, forever to arrive. For $10.00 shipping fee for an item that can fit in the mailbox. Save yourself time and money, shop elsewhere.

"I recently discovered FS while…"

I recently discovered FS while searching for herringbone flooring. Not only did they have the item I was looking for but their selection was vast, and the prices were competitive. I went to the Leicester branch and was pleased with the customer service as they kept me updated throughout the entire process.
Overall, my experience with the store was outstanding, and I can't wait to receive my samples