"Excellent customer care"

Leo(Preferred Management Team) has been really helpful trying to resolve our boiler issue. He took time to listen and find solutions to a situation that was causing distress. His customer care is excellent and also taking responsibility to bring a case to conclusion.

"Very friendly and helpful with my claim."

Very friendly and helpful with my claim.

"Lee from utility warehouse was so…"

Lee from utility warehouse was so helpful. Got my boiler service sorted and booked straight away and was really clear about everything.
Yet another great customer service from UW x

"Very knowledgeable and helpful"

Very knowledgeable and helpful

"Excellent service"

Ryan was polite, friendly and very helpful. He understood the issue and looked to resolve it in a positive outcome as quickly as possible.

"Helpful and polite"

Helpful and polite

"Didn’t resolve issue"

Didn’t resolve issue as the wrong tradesman was sent out, so had to perform a fix out of my own pocket

"Everything was fixed in a swift and…"

Everything was fixed in a swift and timely manner.

"Very effective communication and…"

Very effective communication and support and sent me a gem of a drainage expert ! Fast and efficient service and made my issue disappear ! Thank you

"On time arrival"

On time arrival. Very helpful engineer Pascoe. Job completed.