"Very fast and helpful service."

Very fast and helpful service.

"Wasp Removal"

Ryan was very precise l, a great communicator and asked all the right questions to help a speedy resolution.

"Friendly and helpful"

Friendly and helpful

"I spoke with Louis who was very helpful…"

I spoke with Louis who was very helpful and talked me through my claim and policy details. It was my first time making a claim and he made it very simple and easy to understand

"Possible Carbon Monoxide Leak"

My call was answered quickly, there was a period of 20 minutes where I was on hold which seemed excessive, Sam did apologise and I understand he needed to check a few things. The situation seems to be in hand. I think better communication between the gas safety people and the boiler engineers would be good as I am stuck in the middle and do not have any knowledge, just relaying between the two, but I have an appointment very quickly and an emergency situation was dealt with swiftly so no complaints there

"Thank you to Lee!!"

Lee was Such a pleasant person to deal with. Actually had a sense of humour which made a worrying situation so much easier to deal with.

"Louis was great"

Louis was great. Some tech issues on his side, but these things happen. Cheers for sorting everything for me.

"Jospeh the engineer came very promptly…"

Jospeh the engineer came very promptly on time. Was extremely polite and resolved the problem very quickly which was a blown fuse junction box. He explained what he did and pointed out the problem which was rectified very quickly. Very happy with the service. He came out following a call from my insurance company. Thank you ever so much. Appreciated.

"Very friendly and super efficient"

Very friendly and super efficient
Sorted any queries I had

"Arrived early to fit cooker plus…"

Arrived early to fit cooker plus wiring, all completed to a very high standard, big thanks 10 out of 10.