"Customer service resolved my issue satisfactorily"

I placed my first order with YB Toner last week and received 1 physically damage magenta toner in the 4 color kit that I purchased, athe other 3 cartridges are working fine but my customer needs all 4 colors. I have been attempting to have anybody/somebody give me a call to remedy this ASAP since this is a Physician's office and they print diagnostic reports. All of my efforts to this point have been futile and frustrating, I will post more after I see whether of not I am going to be able to resolve my issue.
UPDATE:
Mary in customer service did get back to me and provided me an alternate source so as to be able to take care of my customer as quickly as possible. Since all of the other product worked perfectly as advertised and since customer service did reach out to me the following day I am upgrading my review from 1 star to 5 star and hope to do future business with YB Toner

"Satisfied Customer"

I been purchasing toner cartridges from YB for several years. Service is prompt, the cartridges perform just as well as the pricier ones, and problems are resolved immediately and without question. Recommended!

"Highly responsive, helpful, and professional . . ."

I discovered ybtoner.com in an effort to save money in the workplace, which has been hard hit since the 2019 global pandemic and governmental policies that continue to adversely affect our local economy. The online pricing seemed to good to be true, but it was a calculated risk. It's been a great find! Recently one toner malfunctioned, but the team at ybtoner.com was highly responsive, helpful, and professional in helping us resolve the matter. Kudos! I'm grateful to consider ybtoner.com part of the team!

"YBtoner…Cartridges Better Then Expected....."

I have placed two orders from YBtoner and the experience has been very good. First order received all four cartridges in one box. The second order received all of the cartridges loose in a shipping box, but that's okay arrived with no damage. Great cartridges i would order them again.

"YB Toner order"

I ordered a chip remover tool I needed for my toner cartridge. The to was exactly as described and worked great. Quick shipping, too.

"Well fitting to machine and print ink…"

Well fitting to machine and print ink works fine

"Price was within budget"

Price was within budget, availability and quality of customer service exceeded my expectations

"Good price good shipping time"

Good price good shipping time. No problems.

"I have been using YBToner for my Canon…"

I have been using YBToner for my Canon printer (067). The cartridges work great. I have only had one issue where the wrong cartridges were sent. Customer service was very responsive and corrected the mistake right away.

"Courteous and professional assistance"

The assistants at YBToner are always courteous and professional. I have been using their toner cartridges for my HP Color LaserJet Pro MFP M479fdw for four years or so. During that time I have encountered two problems that I can remember. In both instances it took just one email detailing my problem for the guys to respond immediately with a quick solution. If the situation called for a replacement cartridge to be sent to me it was done in a matter of a couple of days. I see no significant difference in print quality as opposed to the much more expensive Hewlett Packard cartridges. I certainly recommend HPToner cartridges to anyone desiring a more economical solution to their printing needs. I will definitely keep ordering from them. Thanks, guys, for the good job you are doing!