"Happy Customer so far."

Poster frame not in use yet but quality exceeds expectations from viewing the online photo. Very pleased with purchase. Can't fault speed of delivery or customer service.

"Friendly efficient team!"

Friendly efficient team!

"GREAT ONLINE ORDERING SYSTEM"

GREAT ONLINE ORDERING SYSTEM, GREAT PROOF SERVICE. JUST NOTE PRODUCTION AND DISPATCH TAKES A FEW DAYS.

"great thanks"

thanks great customer service

"Very helpful when ordering online"

Very helpful when ordering online. I wrote a message when checking out and I got a call soon after to discuss my requirement. It was a large item delivered exactly as promised. Top notch service without a doubt.

"Love the reserved table signs"

Love the reserved table signs! Thank you!

"Absolutely charming item"

Absolutely charming item, well made, look very classy, excellent price, well packed and quick delivery. Going off to garden centre to get small herb pots to fill them, will look great in kitchen!

"Great communication regarding my order…"

Great communication regarding my order and efficient delivery. top marks

"Excellent speedy service and excellent…"

Excellent speedy service and excellent product, thank you.

"What an awful company to have to deal…"

What an awful company to have to deal with if you have any issues. I ordered an external Brass illuminated menu holder so presumed that it would come with an IP44 rating. After 3 telephone calls to ask for the certificate to be told there wasn't one, I was told i could return the item over the phone as without this certificate, we couldn't install it. When it comes to ask to return it then it a completely different ball game. They said i did not contact them (which is a blatant lie) to try and resolve the issue the electricians had with installing an external menu case without IP44 rating or even that it was weatherproof but offered to upgrade the LED for extra costs after I asked to return it.
They decide that because I refused this offer and hadn't contacted them previously there was nothing further they could do. Why wasn't i told at the time of asking for the certificates that there was an upgrade option and why wasn't this on the webiste!!
I have asked for a copy of their returns policy but doubt I will get a response.
First and last time we use this company.