"Our cocker spaniel loves it!"

Our cocker spaniel loves the cooling mat. A must have on hot days. Great service and fast delivery. Lifesavers, thank you!

"1* as I have to give it something"

I ordered a cooling mat on the evening of the 13 July and paid for next day delivery, so in mind I would think it would be delivered on the 15 July.
Had my dpd reference, but their still waiting on the item.
Have emailed and tried calling (goes straight to voicemail).
Paid for next day so that it would be here in plenty of time for this hot weather. Don't offer a service that you can't stick to.
I just want my money back now, do not order from them!!!!

"Every dog owner must have!!"

I had bought a towel after seeing a recommendation on Facebook - I have a long haired GSD X Malamute and normal towels just don’t quite cut it when she gets wet. At first I was a bit sceptical about trying these towels as I thought they’d be the same as every other one we had tried but omg. My dog loves rolling around in mud and water so these are now a must have in the house!! The microfibre towels absorb all of the water from her coat and she no longer has to sit damp after being wet! These are fantastic and every dog owner should have them!

"Excellent"

Good quality cooling mats and drying bag. Great customer service very responsive would definitely recommend

"A big paws up!!!"

I have purchased a number of products (cooling mat and many, many towels for those winter walks!) from Paws and Presto and each time experienced a 5 star level of service. The product themselves are of excellent quality and have really made our life with our little pooch easier! The customer service is exemplary with a speedy dispatch / delivery and update texts / emails along the way to ensure you know when you will receive your order with the team always on head to help if there is any issue. Could not recommend this company enough for all your pets needs!

"Really happy with our purchase"

Really happy with our purchase! We have ordered a couple of microfibre towels in the past but these products were great. Good quality and arrived the next day. Will certainly be ordering from Paws & Presto again.

"Got there in the end!"

I put an order in on the 30/5/22 for a selection of towels. To cut a long story short and after putting a comment on the Facebook adverts that keep popping up, I got a phone call from Tom on 1/7/22. Tom who’s company I believe it is, explained that he always used a third party to pick and pack, then out of the blue they increased their prices significantly. This meant he wouldn’t be making a profit on anything he sold. He then had to find somewhere else to hold his stock and has been picking and packing everything himself over the last 4-6 weeks. Today 4/7/22, I received my towels and they do feel lovely and the colours are great. I explained to Tom that if he let people know the problems he was having people might be a bit more understanding of his circumstances. Hopefully Tom has now got everything sorted and people won’t be waiting so long for their items. I was going to give a 1 star review but the phone call and the quality of the towels pushed it up to 4 stars.

"I ordered 3 xl cool mats On 20th June…"

I ordered 3 xl cool mats On 20th June only one arrived. I emailed the company ( only available communication) numerous times but had no response, I was left with no option but to open a PayPal dispute to which the seller didn’t respond. Such a shame this company has gone downhill recently. Customer service is zero, still taking orders which they obviously cannot fulfil as I am receiving an overload of promotional emails with discount codes from them. If I hadn’t ordered from them previously I would think this was a scam

"Purchased 4 times from this company and…"

Purchased 4 times from this company and this is my first review. Amazing products and I would 100% recommend anyone who's going to read this to not hesitate if your thinking of buying anything from paws and presto. Thank you Digby.

"Towels and dry bag arrived next day"

Towels and dry bag arrived next day, super quality and the microfibre cleans the mud off my cockapoos paws.

There a life saver Iv got a house full of cream carpets I don’t have to worry about.