"Got a loan from Amigo last year"

Got a loan from Amigo last year, as I lost my job I fall behind with payments , but I started to work with debt company and sorted out the repayments for Amigo. In December last year they started calling my guarantor and me , multiply times a day, sending us emails (just harassing) about the repayments , even that they knew and being contacted by debt company that I'm working with. When they signed the agreement in January with me , I should start paying on 21st, but Amigo changed the date of first repayment on 27th of January ( got an email from them to confirm it ) . The money was paid exactly on 27th and today ( day after ) they send me a message and email ( to my guarantor as well) that they gonna cancel my agreement as I didnt pay my installment. The company is a mess , they harassing you because of their own mistakes. Avoid them


Edit :
To Amigo ,
First of all I didnt miss a payment, cause I paid it on the date, that it is on my agreement with you.
Second, I had set payment on 21st as it was inmy final pack with debt company, but when the lady contacted me from Amigo she suggested to move it on 27th,as its confirmed in the email that u send me.

"The best reviews about amigo loans I…"

The best reviews about amigo loans I recommend!

"Too much money ended up in more debt"

Too much money ended up in more debt

"Looking for advice."

Looking for advice.

I also have had a very bad experience with this lot and now have CCJ against myself and my wife.

How do I start my claim?

Thanks

"Still waiting for redness!"

Still waiting for redness!! Nearly month now!! Attuide on staff awful I want a email stating when I’m going to recieve doesn’t take this long to process !!

"Yeah, no"

Yeah, I call on everyone to note vote in favour of this scheme. Basically it's likely they will give you £200 early 2022 and in between that time you have to continue making payments anyway. I call on everyone to vote against this, let them go into insolvency and not trap any more vulnerable people.

"I absolutely hate this company!!!!"

I absolutely hate this company!!!!! Worst mistake of my life is taking a loan out with this company. I have come into circumstances where I am unable to pay my bill I went on the website went on payment settings and put I'd pay it on a certain date they're not listening to it hassling me in every way they possibly can and my garentor. They know I have a young baby and still want me to pay although it'd cause even more hardship which would mean I'd struggle to feed my child too which is not happening! They don't care about your circumstances they won't lower my bill and extend my time so I can afford to pay instead they expect me to pay £51.53. They have emails yet you can't make an agreement on email although I've already made an agreement they don't want to listen to! Honestly company's like this make people commit suicide they have caused me alot of depression as they're not helpful and I worry about if my garentor gets consequences from me not paying it for one week! Avoid at all costs it is not worth it!! I only taken out £500 I've already payed back £824.24 and still owe £200 and they get so many people after loans let's face it we don't read the T&C we just try get accepted to a loan ASAP when we need it that's how they make so much money off of people. One month they even charged me twice I had to get in touch yet again and they didn't pay it back to me for two weeks!!! Although put up on the amigo loans website refund was sent that day think they forget customers have online banking now and get statements! Why is it when they owe money they take so long to pay it back to you but when you owe them money it's totally different its disgusting!!!

"Mis sold loan"

Mis sold loan, has been a complaint in since July 2020, now fobbing everyone off. All staff I would rate as a zero. Useless company, they won't get another penny from me. Avoid

"mis sold loan claim"

Put a mis sold loan claim in beginning of 2020. On December 3rd 2020 I received redress figures from amigo loans which I had to accept by 10th December. This was accepted by me on the 8th December. I’ve now been told now that no redress payment will be made till at least March because of a 21st December deadline. My redress was accepted 8th December some 13 days before the 21st. Surely if amigo has offered redress this is a)owning up to mis selling and should still be binding as I agreed before their deadline.
They stated in guardian newspaper that any offers made before the 21st would still be honoured. Totally modern day dick turpin’s

"Amigo Loans - Not transparent & full of lies"

Amigo Loans, where do you start? Constant lies, harassment, bullying, dont treat anyone positively or sympathetically, run by children with no financial experience yet its ok for them to gamble with everyone's finances.

Even their own Founder and Managing Director has jumped ship before being held accountable for the level of irresponsible lending and lies. Also, so he can avoid being tied to or held accountable for the blood on his hands from the amount of people who potentially will end up taking their own lives from the relentless harassment Amigo will endeavour to dish out if you fall out of line and thats more so of a greater risk especially in light of the current climate and how people are struggling. What a lovely bloke and company who pray on the less fortunate within society who have had to turn to them when all else fails.

Redress scheme is a joke and Amigo continue keep implementing bad financial practises.

All below have been confirmed as happening and implemented since March 2020.

1 - Amigo will not and wont stop any interest on accounts if anyone is in financial difficulties on hold regardless of the situation. This also includes if you are in a payment schedule or an IVA. Financial Ombudsman confirmed this today and said Amigo are the only financial company that are still charging interest.

2 - Also putting late payment markers on people credit files when had payment arrangement in place due to Covid so people check your credit files as Amigo have lied and not been transparent at all.

3 - Not told Customers that if your in a payment schedule or had breathing space due to covid and that once your arrears add up to being the same or more that your monthly payments are, they then start marking your credit report with late payment markers and arrears markers regardless of being in an arrangement with them. Shocking disgusting behavoir. Check your credit files as your be shocked if you dont believe me.

4 - Marked my account as in arrears and put late payment markers on my account 2 days before the scheduled direct debit was going out on three different occasions and havent taken the late payment markers off even thou they have been showed the evidence and the direct debit went out on the scheduled day so they clearly are above all jurisdiction and laws put in place.

5 - Harassment is unreal, texts, phonecalls, emails every day if somethings wrong. By law you are only allowed to contact someone 3 times by any contact before it gets classed as harassment and i have reported them to the Police and FOS but it still continues and no one cares.
Oh and if you request and tell Amigo you dont wish to be contacted a certain way they wont listen to you, took me 6 months, endless calls & emails to stop text messages from them, in the end i nearly changed my number to stop the relentless pressure but in the end it actually resulted in me having a full breakdown. My guarantor received 15 messages (calls, texts and emails in one day even thou it was Amigos error.

6 - Constantly pressuring me to speak to them about my mental health when its nothing to do with them and they arent trained skilled professionals in this area and nor do they have a designated department. Sorry but Amigo like to push push push you into a corner until you break.

7 - Amigo Account Managers seemingly dont exist and not real, false names used to pass around the houses. Never once spoke to mine

Why the hell would I trust Amigo with personal sensitive information personal to myself and my mental health when yet Amigo cant even deal with anything financial as its run by children with no financial qualifications or experience.

My own experience and dossier is getting bigger and bigger by the day Wrote a complaint in November 2018 and its just got bigger and bigger throught their own negligence. Complaint never looked at before the 8 week deadline as they state on their complaints procedure. Phoned the following friday after the deadline to question whats going on and get told its not even been allocated. The monday after, so three days after i rang, I get a response and they arent upholding my complaint, so in three days bearing in mind they are shut on a sunday, they have listened to over 100 phonecalls, fully investigated 70 plus emails to and from them and processed a complaint and offer me £250 for the inconvenience. Laughable.

So now with the FOS and I made my complaint and contacted the FOS start of December 2020 before Amigo put in their application for this new scheme of redress and i expect my case to be dealt with before the date of Amigos Application qnd not with this scheme to escape action.
I expect i will be passed around the houses and told it wasnt before this date they applied but unfortunately Amigo eberything is date recorded so you cant bend or falsify my information like everything else