"I would give 0 stars if I could !"

I would give 0 stars if I could !! I took out a loan from Amigo as I was in a really bad place financially and they agreed to help. The bank statement etc I sent them clearly indicated that my direct debits that month for my bills had failed. This would have shown the position I was in but they see this as an opportunity to prey on the vulnerable. A third party company contacted amigo last year about my case and I heard nothing back. I raised a further complaint yesterday and clearly stated I am struggling with the payments and would need to look at a more suitable payment plan to be able to keep up with my payments. I received a reply today stating they already responded to the third party last year and there for this complaint shouldn’t have been raised and they are closing it. No mention or response to the fact I am asking for help and telling them I can’t keep up with the payments...they have so called specialist trained staff to help customers with this??? They don’t give a monkeys unless they are taking your money. The interest they are adding is not far off the monthly payment I make so my balance doesn’t seem to be going down at all. Nothing but loan sharks. To top it off it was my disabled mother who is on disability benefits who they accepted for guarantor and basically hound her as soon as my payment is so much as a day late. I’ve passed all the information onto the Financial Ombudsman and I will definitely be voting NO to the scheme. It’s laughable that they expect people to believe the scheme is for the good of the customers?? LOL no it’s to stop yous from going bust which is exactly what yous deserve.

"Vote for NO"

Vote for NO! NO! NO! Amigo loans has been abusing customers and you expect from their scheme to get a benefit from it?!!! Think! No company owner will do something for customer, they are just trying to save themselves and all these reviews here, who are saying vote for yes, probably are staff from amigo company, they all scared to loose their jobs and just trying to do anything for people to vote yes.

"Thank You Stephen!"

Excellent customer service out of this world! was so helpful kind and considerate, understood my situation and i couldn't be more relieved and happy.
on personal note, i used to be employed in a role like this and the customer service i had today was 10/10, not a fault in a 50 minute call.
Stephen, you need a raise.
Thank You

"VOTE NO!!!!"

Everybody please vote NO to these joke of a scheme that is essentially preventing everybody being able to fairly claim what they’re owed!!!!! I have sent 6 emails in the last 6 weeks and (attempted) to phone at least 20 times regarding my financial difficulties due to the fact I have been let go by my employer! I’ve not had a single reply!!! But guess what??? It’s like magic, as soon as my payment day comes (and I miss the payment) myself and my guarantor get bombarded with texts for days!!! And they still haven’t replied to my emails! The biggest regret of my entire life, was the day I took out a loan with amigo (FACT) it has put nothing but stress upon myself and my guarantor and I’ve never been so depressed over finances in my life!!! I can’t wait until this company goes bust and gets what they really deserve!!!

Note to amigo: please do not reply your usual bull**** to this review as I’ve been on your site 100 times and all I can see is the company basically begging us all to keep you afloat at our own cost! Lol

"To every amigo customer"

To every amigo customer, do not accept the deal they are asking you to make, they owe millions to people in compensation and because they know they will have to pay out there trying to get customers to vote for a scheme that will get you peanuts back instead of 100% amount plus redress if you go to financial ombudsman direct. If they go bust then everyone who still has a balance will be wiped out and if you go financial ombudsman your 99% get a payout, dont vote yes or you claim through amigo will either be rejected, take 18 months longer,only get 10% on a 10k loan at 5 years is 1k instead of 18k if agreed by ombudsman. These lot are crooks and we need to all stick together and hold our ground. If they go under who cares and if they dont we will all be compensated by financial ombudsman changing to pot in for the scheme for 10% that you know you prob never get anyway is pointless. This has to be the worse company ever,2016 I barrowed 10k and now 5 years later I still owe 9k. I've paid 18k in interest plus redress I will get 20k back,so if your in my position it makes sense to vote no ,your claim will be 100% payout plus redress instead of a crazy 10-15%. The financial ombudsman is favouring 95% off all claims,they wont go bankrupt, it's a lie,there owned by a billionaire, they wont us to think that to save them money.

"Disgusting company that does not hold…"

Disgusting company that does not hold anything it states on website...Complained 8 weeks ago and had it ACKNOWLEDGED, today should have been the final response, now they are moving the goalposts again and saying i will fall under the scheme, which it clearly states on website I DONT!!
I have took legal advice. Today I logged complaint with FOS, I have cancelled my DD and wont be paying these crooks one more penny, by the time its comes around i will vote against the scheme and hope that they go bankrupt and never are allowed to form any sort of business ever again. Absolute crooks avoid at all costs

"Amigo loans are a massive joke I took a…"

Amigo loans are a massive joke I took a loan out due to struggling with real life situation amigo looked my only way out and they accepted me for a loan I pay £121 a month however every time I pay ON TIME I may add they add different amounts of interest on the same day for example 10/09/2020 they added on £75.91 on the 10/10/2020 they added on £71.90 on the 10/11/2020 they added on £72.55 on the 10/12/2020 they added on £68.54 all of these dates are when I pay my monthly fee to them it seems they add on fees when they feel like and it's a random figure each time I'm now going to seek legal advice as this company just want to rip people off as much as they can with no compassion for people who are in desperate needs I advice people NOT TO USE AMIGO they just want your money nothing else complete rip off company I have now gone to STREET UK they look after me there they are kind and understanding and will help in every way possible to suit your needs unlike the cowboy company Amigo

"Absoloute joke of a company."

Absoloute joke of a company.. lend money to those with bad credit knowing they will struggle to pay it back .. ignore correspondence to set up a payment plan ..should be closed

"Steer clear of Amigo"

I had an affordability complaint partially upheld in July and I had already escalated to FOS in May as Amigo didn't respond within the 8 week time frame. I want FOS to look into the £2k's worth of 'unpaid interest' Amigo lumped onto the outstanding balance and the initial loans that were not upheld as this is not fair and should be investigated. I heard nothing from FOS and chased in December to be told that they had requested my business file from Amigo in August and Amigo had refused to share it as I'd accepted the settlement as final. This was NOT the case as I'd emailed Amigo outlining this at the time of the offer they made. Rang Amigo and they admitted that it was a mistake that they hadn't shared my business file and apparently FOS now have it. This caused a further 4 months delay and just goes to show how out of their own depth they are with this mess.

How can this new scheme of arrangement be fair and equitable when previous customers prior to December 21st 2020 have (mostly!) been paid compensation in full! Nothing fair about that at all. Just go into administration and put yourselves out of your own misery. Please don't respond to this sharing a link to the scheme website, I've read it

Anyone considering going with Amigo, don't!

"Didn’t get an email to vote"

So is it me or has amigo not sent everyone an email about voting I feel like they haven’t sent me 1 as I’ve had a complaint in ? Sceptic !!! Shower off c**nts people that work for them need to get real ! I’ve struggled from this pandemic every day I’ve been furloughed an now these past 2 weeks I’ve been made redundant from 2 jobs I’ve worked for a brand in Debenhams an now that every store is shut I have nowhere to turn I worked for 1 brand an another brand in store I’ve had 2 calls the past few days for both my redundancy’s but I do not qualify for redundancy as I’ve been there less than 2 years an amigo expects me to pay my loan while trying to pay my rent an other debts bearing in mind my guarantor worked for the same company so can’t afford payments either as the same applys I’m counting down the months to I see it’s went pair shaped for them ! I’m struggling every month to pay my payment at the min I’m currently always going into about 300 in overdraft there my biggest loan I’ve to pay