"So after waiting since the 13th May I…"

So after waiting since the 13th May I finally get my letter of acceptance- i must say the letter stated 9 working days till I get the figure but have just received them so so far with this part of the process I’m a bit happier. It states to go on to my account to agree it but there isn’t anything there so will need to contact them tomorrow. Hopefully once agreed payment in my account won’t
Be too long... fingers crossed

"Amigo hahahahahahahsha what a shower!…"

Amigo....what can I say?????Wan—Ers don’t use them whatever you do.
Amigo the worst company to deal with in this country never dealt with anyone like them they pretend they care but dont give a monkeys
Amigo Hahahahaha cocks.

"Redress"

I was happy with the service I received until I done a complaint... my complaint was dealt with within 10 weeks and figures were quick so happy with that... now I am waiting for the money to hit my account this is the issue been told upto 20 working days which I dont understand as it only takes upto 48 hours to get a loan !! Told it's all in date order .. which is a lie when others have got their a day or 2 later seems to me if you owe them money its dealt with quicker so the numbers look good to fos .. it's a joke and I shouldn't have to beg for money that is owed to me !!!! Edit ## On 17 working days now and still waiting !! Will update when I recieved money as I'm being told lie after lie #####

"Phone Amigo just as they advised people…"

Phone Amigo just as they advised people to due to covid. Went through expenditures as I can’t afford the full £400 a month at the moment. They were not interested and said “we’ll just take the money off the guarantor”. No point having the covid page on their site as they couldn’t care less. Avoid

"Someone used my name to log a false 5…"

Someone used my name to log a false 5 star comment on trustpilot.... really not happy

Makes you wonder if the redress compliments are genuine or email addresses are being fraudulently used to up the rating.

Update after reply...
To have the same name is one thing, to use my email address so I recieve the comment from trust pilot is quite another. This was nothing short of fraudulent and I am having to use a different email address to post this comment.

"38 working days have now passed"

38 working days have now passed, I have been told as of today I had been given the wrong figures and they are now in the process of sorting it, do I know what this means no i don't. So now they are saying another 20 working days and now I do not even know if I will receive anything, this complaint is not being upheld professionally, I am sure I am not the only one this has happened too, literally back to square one now. I was actually told on Wednesday that it was the redress was paid out on august the 7th and then after another phone they said there had been a mix up in the figures, come on guys which one was it? Promise to phone you back in an hour , promise to write you a letter, promise to let you speak to the tooth fairy blah blah

"Experience"

I do not wish anyone to ever take a loan out wity amigo loans absolute rip off. They keep adding more and more interest. Always take ages to answer the phond finally i have cleared what i borrows. I would never ever recommend anyone ever to amingo loans.

"started my claim middle of june no…"

started my claim middle of june no response within the 8 week time frame given ! made several offers to clear the outstanding balance back in nov 2018 because i simply had no job and no money to clear the balance in full and by the way had already paid back £9000 ! despite mental health and even suicide issues they were not interested at all in helping my cause ! i had no job at the time of the top up loan and awful credit despite this amigo topped up the loan !

"I made an affordability complaint to…"

I made an affordability complaint to Amigo in July and recently received a reply to advise this isn't being upheld....basically stating all checks around my affordability were completed and they deem me able to afford. I, like others, have paid back on time and to date paid back over 8,000 more than borrowed with a further 22 months to go. I struggle to pay 395.00 monthly but never missed even though this has meant I miss paying other bill's. So, should I raise my complaint to FCO or is this likely to be rejected too? Any advice will be gratefully received. Thanks

"Received redress offer Friday 21st"

Received redress offer Friday 21st. Myself and guarantor have made numerous calls and replies to emails accepting the offer. My frustration comes down to, how can they payout a loan within 48 hours but these redress payouts can take upto 15 working days. No help on the phone nor replying to emails sent to different email forums aswell. From seeing news feed and forum reviews it worries me that I won't eventually get paid out at all..... Will update review on response or payout being resolved