"Scum"

AMIGO LOANS ARE ABSOLUTELY APPEALING!!! I applied for amigo LOANS up to 1000 I'm on universal credit struggling as it is!! And I didn' realise I'd get accepted as was told I wouldn't so by time I'd gone and ring them about it they wouldn't take the money back!!! This was over a year ago!! I haven't paid them since last year!! As cannot pay!!!! AVOID AT ALL COSTS!!!!

"Still waiting for these figures"

Still waiting for these figures! It’s nearly two weeks over the promised date now and nobody knows nothing. I’m getting sick to death of ringing them and repeating myself. Luckily I work for the NHS so have spoken with FOS this morning who have fast tracked my complaint with them and is taking over but it’s not good enough. They don’t care atall. They would be fighting like mad if we owed them money!!!!

"I am now nearly at 7 weeks since…"

I am now nearly at 7 weeks since opening a complaint with Amigo, which I know is no time in relation to other peoples Complaints. However, I had an email last Friday stating that my complaint was still sat in a Queue waiting to be looked at and as they had so many complaints they wouldn't resolve my complaint in 8 weeks and they couldn't tell me when they would either. As I have this in writing I have opened a case with the FOS today. Disgraceful behavior from these 'Legal Loan Sharks' and I will not be surprised if they are out of business by the end of the year.

EDIT: - In reply to their below response. Thanks very much for that Generic Response!! Perhaps you should have focused on looking after your customers rather than make a quick buck out of them!!

"Delay delay delay"

So, following my review on Friday and their response below advising payment today , no payment. Called them again told oh you were given wrong information, you have to wait another working 14 days , delaying tactics all the way. I have referred all their correspondence to Financial ombudsman this morning , just don’t believe a word that they say. The only script staff appear to agree on is another 14 days !

"So basically because I won’t adhere to…"

So basically because I won’t adhere to your bully boy tactics your have pro longed dealing with my complaint for a number of reasons let’s see how long you delay the fos had a very interesting phone call today I will look forward to your responses to there investigation

"Accepted redress over 20 working days…"

Accepted redress over 20 working days ago and still not received my money, in my bank.
No guarantor involved and the loans was paid in full over a year ago.
The call handlers tell lies or fob you off when you the you the you ask for an update and promise you call you back. I have established a time line of speaking to different people at amigo and all excuses given. No business moral or ethics at all.

"Furious 😡"

I am absolutely disgusted to find that people are not receiving redress payments in order of acceptance. How is this fair. There is yet again another person getting their redress in less than a week. I have already waited longer than this. People are struggling with current circumstances. I want my redress in my bank account within the next 48 hours. This is my money I am due. Im so annoyed. I will be referring this to FOS, as if you state further down the thread payments are made manually this is unfair practices giving some people preference over others with their redress timescales because they ring/email and put a bit of pressure on. This should NOT be happening. It should be a fair, date ordered process. My Original complaint was regarding an unaffordable lending. Took 4 months but offered my redress payment finally, 5 days past timescales set by amigo themselves. Was told this Payment would take 15 days to reach me. Here’s hoping they refund me in a timely manner. I’m not holding my breath after reading other reviews. Strange how some people get theirs in 4 days and some still waiting weeks later. If the payment was the other way it would be expected on time.

"Struggling to pay"

I have loan £5000 from last june and it show i still have to pay £4500 mean in one year i paid £500 and monthly £214 im struggling to pay .
what can i do i cant pay anymore?

"had my account closed and still waiting…"

had my account closed and still waiting payment do you only pay refunds certain days of the week this is my money and should be in my bank not yours

"Absolutely appalling waited since…"

Absolutely appalling waited since December 19 to get a final response and finally upheld 3 weeks ago the final response had no loan breakdown no redress calculations was told I would receive them shortly! Then told a week later I would have them within 10 working days now nearly 3 weeks later still no calculations and was informed over the phone as I went through financial ombudsman they have no idea when I will receive my redress figures!!!! How this company is getting away with what they are doing is beyond me! I have contacted fca so they are aware of what amigo are doing!