"Stop emailing me!"

Stop emailing me!
I have unsubscribed from your mailing list three times. Leave me alone!
I purchased two items as a gift and received 14 emails within a 3 day period. STOP!

"Delivery was on time and the model…"

Delivery was on time and the model looks great, exactly like the picture and good quality

"Muy confiable"

Muy confiable, sin problemas de envío a Chile, además tienen buenos precios

"The fast delivery was great…"

The fast delivery was great unfortunately landing gear was damaged possibly from shipping, glued and no longer rolls.

"It was great!"

It was great!

"Ordered 19 Nov 2024"

Ordered 19 Nov 2024, label created the same day, 31 Dec today and they still haven't managed to pass the box to UPS. Impossible to reach on phone. Always forwards you to some dodgy mobile number's voicemail which no one monitors /responds to. They only respond to written messages on their website with an email and still hasn't sent the package to UPS. I researched the company trying to decide if they're crooks or incredibly incompetent at what they do. This a question a customer should never have to ask.

"Provided everything we needed and I…"

Provided everything we needed and I have a happy son. He loves the Beluga

"Avold as they don't respond to emails"

Avold as they don't respond to emails. Also they sent me a 747 last yr with the fin missing

"Won’t be buying again from here "

I ordered my partner the emirates 777 aircraft model for a Christmas present which did not get opened until Christmas Day due to it being a present, it was broke in multiple places being the wing and the engine , my partner was gutted on Christmas Day… I emailed the company to ask for a replacement and they were absolutely no help , they have a 7 day policy from purchase to refund or issue a replacement. Paying the amount of money I did for it to come broke and receive absolutely no help at all from customer services , I will not be buying from this company again!

"Late shipping"

Package ordered 14th Dec, shipping label created 16th, true shipping 21st. Package with gifts missed Christmas currently in Germany. On its way to Poland. AMS blamed UPS as one who lost parcel while it was not shipped at all. No interest in finding solutions. Now have son without gift, couldn't order elsewhere risking no refund on returned products. Paid extra for 2 days shipping :( Very unprofessional. Will avoid in future.