"Check scale of items being ordered "

Ordered 2 die cast planes for my 8 year old grandson as a Christmas present which arrived within 2 days, excellent. The planes were of excellent quality but much smaller than expected for the price I paid. I decided to return the items and after contacting the company for details on how to return, the items were returned and a refund processed within a few days. These items are clearly for the enthusiast and therefore my error in ordering them and not fully understanding the scale of the items. Excellent no quibble customer service and I would recommend them but check the scale of the items you are purchasing.

"Well done as usual AMS"

Prompt and efficient service as always from AMS. Items arrived well packed and in good order. I had no enquiries this time , but whenever I do the expert staff are always helpful and polite. Excellent company to deal with !

"Very disappointed with the size for the…"

Very disappointed with the size for the money.

"Very good communication"

Very good communication! Thanks for everything

"Renewal of my membership"

Renewal of my membership, well worth the money. Have bought from AMS for years, never ever had any issues. Completely recommend.

"Very good service "

It was very easy to operate and my models came within 3days of ordering and they all came well packaged

"Great service and products at great…"

Great service and products at great prices.
Staff really helpful and friendly and fast delivery.

"Item arrived a day earlier than…"

Item arrived a day earlier than expected, was wrapped very well , I’m sure my grandson will love his Christmas present. Excellent service I would definitely recommend thank you

"Excellent"

Item arrived in time and was informed of it's dispatch from start to finish. AMS-Well organised store, with their well trained staff at hand to assist with any uses and even willing to go that further extra step. Not like others competitive stores, brush you aside. Bpin

"A great service from the store and their staff"

A great service from the store itself and its staff in email responses, and a not so great service from Royal Mail, delivering my package two days late.