"Excellent service "

Lebara provides excellent service in very good prices, I bout Lebara sim cards for the whole family. The costumer service staff are very efficient and you can get the phone to them so quickly. I highly recommend it.

"She resolved all my issues"

She resolved all my issues. Great experience

"cheap international call is miss leading "

Lebara advised for cheap international call rate, and this perhaps is its unique advantage or seling point for it go as you go contract. But the truth is that it often not working, after reported it several times, nothing has been done, which lead me to conclude Lebara is not bother to fix issue. I regret my purchase and will not recommend it to anyone if you think it is god deal for using it for making international calls

"good helping"

good helping good helping good helping good helping

"I was dealt with quickly and got my…"

I was dealt with quickly by Akshay and got my request accepted. I asked for a refund due to me not being aware the subscription was activated and they was quickly to cancel it and refund me the money.

"I had to cancel my bundle and Prachi helped me and raised a refund for me . Thank you very much"

I had to cancel my 50 gb bundle as I didnt want it this month .Prachi helped me and raised refund for me .thank you very much

"Discount not given"

I used a link to take out a sim only deal which was advertised as half price for 3 months. No discount was applied and on contacting them was told I had not entered a promo code - no such code was visible at time of purchase. Very annoying to be told I’d have to cancel my sim and repurchase if I wanted the discount when I have just waited to port my number over - very disappointing start

"Great customer care"

Great customer care. Akshay- is amazing, so grateful for your time and support.

"Wrong info on billing"

Fast service good.
Poor accuracy.
Said my account wouldn't be charged for next month starting 16 Feb 2025.

I have been charged and can use the voice and mobile data. On Sunday 16feb 2025

"The previous agent I spoke week last…"

The previous agent I spoke with last month and Anum; the agent who attended to me today are exceptionally empathetic. The patience and empathy exhibited by those agents is a prove that Lebera is an extremely customer centric telecommunication company and I'm proud to be associated with you. Keep up the good work of going an extra mile to satisfy your customers as I consider you highly recommendable.

CRYSTAL-KOLAWOLE