"Nothing like damaging your phone on a…"

Nothing like damaging your phone on a international trip and then the network starts playing on the new phone. Thanks to Aman Singh from Lebara customer service I was sorted a relived.

"Aashna has given great customer support…"

Aashna has given great customer support and is very responsive in understanding customer issues.

"Switched from O2 to Lebara because the…"

Switched from O2 to Lebara because the signal was terrible and fair enough Lebara has been much better on this front. However I have had lots of issues requesting a new sim (as the first one didn’t work) as it never seems to get done on their end. I have also recently had my phone stolen and have spoken to Lebara 5 times about this - I was quoted different timescales of between within 24 hours and up to 72 hours. It has now been over 4 days and despite being told numerous times it will be done, nothing ever happens. It has meant I can’t start my insurance claim so have been without a phone for ages and this looks like continuing. So if you want cheap and cheerful go for it but when it comes down to any issues Lebara is absolutely useless. Customer service agents all tell you different things.

"They are better than Smarty around here…"

They are better than Smarty around here (my last lot)
but you 5g will be capped at 180 Mpbs maxand the upload for me is Dire at 10Mpbs . The 5g is also tacked onto 4G bands I have to run my 5g on band 20 only , there is no band N78 (true 5G) probably because this s a budget out fit. And I have my suspicions that they slow down downloads speeds on 5g if you use certain sites for file transfer . If you want true 5G Vodafone might be the way to do it . and if you have just joined lebara a 5g signal most likely will not be available until you go online to ask a Agent to enable it . BUt there again smarty and EE are terrible here (no 5g indoors) so thats at least something in Lebaras cap thats better

"It was a great help and support from…"

It was a great help and support from MAYUR. Thank you so much

"Aniket is helped me"

Aniket is helped me. Thanks for everything.

"I would like to express my glad for the…"

I would like to express my glad for the excellent support provided by Sitdhess. He was extremely helpful,and understanding in assisting me, going above and beyond by arranging a 5GB free top-up for me. His dedication to customer satisfaction made my experience with Lebara truly exceptional. I sincerely appreciate his efforts and hope he gets the recognition he deserves.

"Excellent response to my enquiry"

Aniket responded very quickly with a very clear answer to my query.

"The immediate response"

The immediate response and attention was amazing and the companies affordability as regards to plans is a top notch.
Thank you Cyprus Johnson

"Mr Vivek Mane was extremely supportive…"

Mr Vivek Mane was extremely supportive and helpful. Great advice