Appliancentre

Electronics & Technology
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693 reviews
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Customer Reviews about

Appliancentre

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David Speers

3.00/5.00

"Fine delivery service, but unusable machine!"

Delivery and removal of washing machine were prompt and efficient. However, I was left with an unusable product due to drain overflow. Whilst I accept this was not the company's fault nor that of the installers, I wasn't given clear advice on a solution other than to contact a plumber - and was surprised that the installers didn't know any! The fact that the previous washing machine didn't have the same problem also left me a little puzzled. As a result, I was left with an additional £190 bill to get the machine working, making it a very expensive product.

13/09/2021

unhappy customer

1.00/5.00

"asked for simple repair in June, not happening..."

asked for simple repair in June, specifically to replace a broken part on our washing machine. Engineer turned up without a part. Engineer refitted the broken part, which unsurprisingly came off at the next washing. I am chasing since then. No replies whatsoever from appliancentre. Now I am being told that they "told me several times that they do not have the part". Very rude and very bad customer service.

13/09/2021

N Turner

5.00/5.00

"Excellent service"

Excellent service. Quick answering the phone and giving a quote then supplying and fitting new oven and microwave. 3 days from start to finish. Highly recommended.

10/09/2021

Customer

4.00/5.00

"Good for sales, less for repairs"

Their service was good and communicative for sales. Unfortunately their repair engineer did not show so can't give 5 stars for that!

09/09/2021

Julian Downing

5.00/5.00

"Very competitive pricing"

Very competitive pricing. Delivered on time, and very helpful polite delivery personnel
Thankyou

07/09/2021

MSD

1.00/5.00

"Awful experience and they never finished the job"

Awful experience from start to finish. They never confirmed the appointment, turned up out of the blue to do a repair and then disappeared and never completed the repair. Costumer service are the rudest people we have ever come across, patronising and aggressive.
They are cheap and now we know why.

06/09/2021

Mary Harber

5.00/5.00

"Efficient, and competitively priced"

Helpful and efficient staff on the phone. Clear arrangements for delivery. Competitive price. The washing machine works well. Thanks.

25/08/2021

David L

5.00/5.00

"Excellent next-day delivery service"

Excellent next-day delivery service

23/08/2021

Shilpa Kapur

5.00/5.00

"Great service"

Great service, efficient, friendly and know what they’re doing. I’d highly recommend them.

22/08/2021

Panos Tzouras

5.00/5.00

"It looks nice and works just perfect!"

It looks nice and works just perfect!

19/08/2021
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