NinjaTrader

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634 reviews
Overall Rating
Customer Reviews about

NinjaTrader

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Kevin

5.00/5.00

"Marco was most competent and helpful."

Marco was most competent and helpful.

15/11/2023

ya gomez

5.00/5.00

"Great Service ...I was dealing with a…"

Great ervice ...I was dealing with a gentleman named Adrian we were communicating through email at first and he gave me clear and concise directions on what files he needed to see what the problem was. He later decided to remote my computer and in less than 10 minutes he resolved the problems. 5 stars all the way from me ....Thank you

14/11/2023

A Michael

5.00/5.00

"Platform assistance requested."

I requested assistance with setting up my platform and was contacted on the phone by Joseph right at the designated time. In under 5 minutes my issue was resolved favorably. Keep up the good job.

14/11/2023

James

5.00/5.00

"Prompt Support And Patience Wins The Day"

I set an appointment with customer support and got a prompt call back the next day. My support representative was very thorough in his evaluation to make sure he understood the program. The problem was not with the platform but with an add on that I installed. Kudos to Christopher, my support rep, for his patience as he went through the steps to get the info in the platform back up and running.

12/11/2023

KUOSHENG YU

5.00/5.00

"Marcus L, Great !"

Marcus L
solved my problem
in the quickest
possible time

Very Friendly,
Voice with confidence, GREEEEEAT !

10/11/2023

Alan

5.00/5.00

"the support agent was excellent"

the support agent was excellent. He fixed my problem in no time. I appreciate his help.

10/11/2023

Ck usa.

1.00/5.00

"Don't put any money in this company"

Don't put any money in this company, they will not let me withdraw any of my money, will not issue a check or let me withdraw from my bank account, called them well over 10 times ,the biggest scamer alive, I hope you all can't sleep at night, I hope the security and exchange commission will do something with you

10/11/2023

timothy

5.00/5.00

"customer service was knowledgeable"

customer service was knowledgeable, helpful, practical and patient. Thank him again for me!

09/11/2023

Earl Belleville

5.00/5.00

"Kimberly, was the best technical person I had yet from Ninja,"

The service was quick & fixed all my issues

09/11/2023

Dale

5.00/5.00

"The problem has been resolved at this…"

The problem has been resolved at this time. I can now trade again. Eduardo did an excellent job figuring out what the problem was and fixing it. Thank you!

07/11/2023
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