"Timely feedback.. Profound solution!"

Timely feedback... Profound solution!

"excellent and quick technical support"

excellent and quick technical support

"Quick to respond especially on a Sunday!"

Quick to respond especially on a Sunday!

"Adrian is very professional"

Adrian was very helpful, polite and courteous! Taking a really challenging situation and making everything right!! A special Kudos to Adrian for going above and beyond with his help and expertise!

"Super quick response"

Super quick response, issue resolved within minutes!

"Immediate and Through Troubleshooting"

NinjaTrader platform support was timely and through. Within the hour of filing a support email, emails with possible solutions were received. That evening, I was able to address 99% of the issue; however, the last error message required a technician to work directly on my computer. An appointment was set up that evening, a confirmation email was sent that morning, and the technician called right on time. The last 1% took about an hour to resolve. Joe was on the phone with me the whole time, explaining what he was doing and why. He tried many different possible resolutions, and was always patient and professional. Thank you!

"Joe was very helpful"

Joe was very helpful, excellent support

"Very good one"

Very good one

"Suporte Eficiente!!!"

Problema resolvido rapidamente, com eficiência e educação!!! Muito Bom!!!

"Excellent tech support"

Manfred was extremely helpful and quick with the responses. He was able to troubleshoot my issues and fixed them to my satisfaction! He's awesome! Give the man a raise.