"Its scam bot trading on telegram!"

Its scam bot trading on telegram!! Dont use them. please send back my money scamer.

"Withdraw Issue"

Treasury department has a very poor customer service. They made me waste 1 week of my time trying to set up a Wise account to place a ACH withdraw to at the end to say they do not allow withdraw through Wise. Even Interactive Brokers allows you to use Wise account to withdraw but ninjatrader don't. So if you live outside the US and don't have account in "ninjatrader's special banks list", the only option to withdraw will be to pay $30 (by now) and use wire transfer.

"Excellent service!"

Excellent service!

"Emilio is excellent!"

Emilio is excellent!

"Errores de conexiones"

Es una aplicación que no se hace responsable si se caen sus servidores. Hoy se han caido y me ha pasado que no se podía cancelar las ordenes ni moverlas. Me dicen que he perdido conexion a internet pero no es cierto. Yo seguía escuchando música y navegando por internet con total naturalidad.
La culpa es suya y lo quiero dejar palpable. Para que quieres atención 24 horas si han tardado más de 5 horas en dar la supuesta solución. Diciendo que ha sido que es mi culpa, vaya solución. En fin, un absoluto desastre.

"Ninja Trader Bot Scam On Telegram - Please read"

Hi everyone,

I want to preface this review by mentioning that I am not 100% certain if Ninja Trader is in support with this bot that I will be speaking about but they have not done anything despite a large amount of users (51,000) using said bot and thus the 1 star.

The bot in question is called @TradingNinja_bot (Please do not use this bot) and is on Telegram. It associates itself as a bot by Ninja Trader and sends you to this review page if you click on the bot link for reviews. It does this to help build a sense of trust.

Once you put your money into the system, it guarantees profit returns and the ability to withdraw. However, when trying to withdraw, the system will open trades even when you set your trading to inactive 12 hours before you withdraw.

The bot will decline any withdrawals stating that your account is at risk, even if you withdraw a little amount. After some tries at withdrawing, it will then say your account is at risk and that you need to put in more money to make sure your wallet is not at risk.

For context - I put in 127 and they “traded” it up to 196.5 USDT. I tried withdrawing 190 when it told me there was no open trades. I put in my wallet and then it says there are active trades and I check the logs and randomly, open trades are there when my trading has been inactive for 12 hours. I then tried to withdraw only 120 out of the 196.5 and it was accepted. 6 hours later, the withdrawal is rejected and it says my account is at risk. I’ve lost $120 but thankfully I haven’t lost much compared to some other people here.

Ninja Trader, please read this review and look into pursuing legal action withthe telegram bot as they’re taking arrange of your platform to promote themselves as an ai trading bot when in reality they’re scamming customers.

Thank you.

Update as of 24/01/2025:

NinjaTrader has asked me for information which I have given. They have now sent me a request to TrustPilot asking me to take down my review as they believe this complaint is not do with them.

In my message, I have stated that this telegram bot is using your company and reviews as a guise but you do nothing about it.

Please respond to this ticket publicly and message me NinjaTrader instead of going through TrustPilot.

"Easy"

Easy, fast and informative

"Refund"

I deposited money, couldn't trade it because of the amount, and after tons of tries with support, they *finally* agreed to refund me. But they put it back in my account, not my card! And get this – to get *my own money* back, I have to pay a withdrawal fee?! Makes no sense! Still waiting for them to fix it.

"Excellent Support A+++ Adrian"

I had the pleasure of connecting with a man named Adrian. He was by far the most pleasurable, social, personable, likable, extremely well educated, intelligent tech support person I had ever spoken to for Ninja Trader. He did a remote into my computer and he was fantastic! He not only solved my problem expeditiously, he also went on and showed me many other things I can do with the Ninja Trader Desktop once I logged into my account. Yes, Adrian was superb and I can only hope and pray I get him again if I ever need assistance from Ninja Trader. Excellent Job done, Adrian!!!

Sincerely,
Tom Carlson

"Excellent helpful responses with…"

Excellent helpful responses with answers to questions. Excellent AI help also.