NinjaTrader

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634 reviews
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NinjaTrader

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James Arnold

1.00/5.00

"Scam."

Scam.
I purchased a 12$ data plan with Ninja Trader on October 24, on October 31st they charged me again for the same plan $12. I was just getting my account setup, and they decided to take pretty much all the money I had just put in temporarily. I'm really glad I didn't have a lot of money in my account, I fear they would of drained it also.
When I receive a refund, I will be removing this review. But as it stands, this company stole money from my account.

Update: NinjaTrader responded below saying something about sending a request for more information, NO they have not, they told me back in October that cannot issue a refund and regardless of whenever someone joins NT they are charged the 12 fee, so since I joined at the end of the month they charged me 12$ just for 1 day of service and another 12 Nov 1st. The response below is a straightforward lie.

05/11/2024

Vinny wespi

5.00/5.00

"Adrian was very professional and very…"

Adrian was very professional and very knowledgeable.

04/11/2024

Essentiallink

5.00/5.00

"Oxana was very helpful and patient with…"

Oxana was very helpful and patient with me. She answered all my questions and got me nup and running again. Ninja Trader is the best!

01/11/2024

bob meyers

5.00/5.00

"Adrian ROCKS!"

Adrian ROCKS!! He was very helpful, clear, & concise. Very professional, quick and accurate in setting up charts and computer screen on my laptop. Excellent customer service!

01/11/2024

Lance

5.00/5.00

"The representative was very helpful dn…"

The representative was very helpful dn addressed my issues. Excellent service.

29/10/2024

RAMTIN FORUHID

5.00/5.00

"very nice ninja traid bot"

very nice ninja traid bot

22/10/2024

William Harris

5.00/5.00

"Adriana provided outstanding customer…"

Adriana provided outstanding customer service and technical support. He resolved my issues and provided me with additional tips to use within the NinjaTrader platform.

22/10/2024

Jose Miguel Acuña Granados

1.00/5.00

"Coloco una sola estrella porque creo…"

Coloco una sola estrella porque creo que la mayoría de la comunidad Latinoaméricana tiene problemas para depositar ya que los bancos de nuestro países no permiten hacer dichos giros y la plataforma está muy limitada a solo fondear con bancos físicos no admiten otras formas de fondeo y eso es grave para nuestra comunidad se que como yo hay miles de trader buscando otras alternativas pero son pocas y pasa lo mismo osea en conclusión los latinos si no tenemos cuenta bancaria en EE.UU no podemos tradear sino forex ya que es más fácil en fondeo pero futuros es mucho mejor por sus regulaciones

20/10/2024

Lee

5.00/5.00

"Great service.. thanks. Christopher .. .really appreciated your help"

Great service... answered all my questions and fixed the issue fast... any future issue and I will ask for...
Christopher J. again.. .he is the best.
Lee

18/10/2024

jim

5.00/5.00

"Take over my PC and fix"

Take over my PC and fix, works great

17/10/2024
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