"Today is Sunday"

Today is Sunday. I first requested assistance on Thursday then again Friday and Saturday, but it wasn't' until Kimberly took the time to read my request and answer it that it was resolved. I understand your techs must be very busy but it very frustrating when emails for help are not read correctly or in my case even ignored because they were assumed appropriately answered. Thank you Kimberly H.

"Joseph (Joe) is awesome"

Joseph (Joe) is awesome. He is very knowledgeable and professional. Easy to talk to and to work with

"The customer service rep was very…"

The customer service rep was very patient and helpful!

"Overall great customer service"

Overall great customer service

"Ricky H at Ninja was awesome"

Ricky H at Ninja was awesome. I was having issues with the Desktop and Web Trader and hopefully he diagnosed the problems and we're all good to go.

Ricky was professional, articulate, knowledgeable and was a delight to work with.

"TOP Rate Customer Service"

Kimberly was kind, considerate, helpful and extremely adept at helping me to resolve my issue. FANTASTIC experience. Thank you Kimberly!!!

"As a new client"

As a new client, support response was quick and got me started with realtime data feeds within two hours after installing NT 8.

"Erick is awesome"

Erick was awesome, he spent nearly an hour troubleshooting my issue to get it fixed and he did fix it.

"Nice"

Just, the BEST option.

"Professional tech support"

Professional tech support over a screen share appointment. Joseph C. had my issue taken care of in just over 10 minutes, no problems at all.