NinjaTrader
Ernie Batista
"Great Service"
Adrian Was awesome, very helpful, understood my problem, and took the time to address my issues and make sure they were resolved. Thanks
Michael
"This tech support guy is awesome"
This tech support guy is awesome. It was a quick fix for him bu tfor me it was an hours long ordeal. He made quick work of my problem and resolved my issues easily. Was a breath of fresh air after listening to the piano jazz for an hour. Almost pulled out my hair for that.
Tyra
"Very helpful - Clear instructions"
Was given very clear instructions on what to do to fix the problem.
Melvin
"I sent a support on a Saturday"
I sent a support on a Saturday. I did not get a response till 11AM Monday. I would like faster response than that.
Chris, who took care of me, knew what he was doing and fixed things quickly.
Ruth Myers
"Cesar was kind and patient in answering…"
Cesar was kind and patient in answering all of my questions. He cleared up the confusion I was having about margin as a new futures trader.
Tom Adams
"Christopher J"
Christopher J. was great! Got my charts working again (which was my main concert),
installed the latest version of NT, set up a template for me, and edited my workspaces. Couldn't ask for better.
MANDIONE
"listening,patience, the joy of helping"
The customer service representatives are very professional, they work very well with customers, like Marco did with me today
Mandeep Banga
"Quick and very informative responses"
Email response times were very quick and all the questions i had, were answered in detail by Eduardo R. to give me clarity.
DERRIS
"Tech Support"
The service was very fast. The tech support team was very helpful and polite. I was very satisfied with everyone i came in contact with. Keep up the good service.
Bernardo Bustos
"Great service"
Great service
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