NinjaTrader

Money & Insurance
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634 reviews
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Customer Reviews about

NinjaTrader

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Ernie Batista

5.00/5.00

"Great Service"

Adrian Was awesome, very helpful, understood my problem, and took the time to address my issues and make sure they were resolved. Thanks

03/10/2023

Michael

5.00/5.00

"This tech support guy is awesome"

This tech support guy is awesome. It was a quick fix for him bu tfor me it was an hours long ordeal. He made quick work of my problem and resolved my issues easily. Was a breath of fresh air after listening to the piano jazz for an hour. Almost pulled out my hair for that.

02/10/2023

Tyra

5.00/5.00

"Very helpful - Clear instructions"

Was given very clear instructions on what to do to fix the problem.

02/10/2023

Melvin

3.00/5.00

"I sent a support on a Saturday"

I sent a support on a Saturday. I did not get a response till 11AM Monday. I would like faster response than that.
Chris, who took care of me, knew what he was doing and fixed things quickly.

02/10/2023

Ruth Myers

5.00/5.00

"Cesar was kind and patient in answering…"

Cesar was kind and patient in answering all of my questions. He cleared up the confusion I was having about margin as a new futures trader.

29/09/2023

Tom Adams

5.00/5.00

"Christopher J"

Christopher J. was great! Got my charts working again (which was my main concert),
installed the latest version of NT, set up a template for me, and edited my workspaces. Couldn't ask for better.

29/09/2023

MANDIONE

5.00/5.00

"listening,patience, the joy of helping"

The customer service representatives are very professional, they work very well with customers, like Marco did with me today

29/09/2023

Mandeep Banga

5.00/5.00

"Quick and very informative responses"

Email response times were very quick and all the questions i had, were answered in detail by Eduardo R. to give me clarity.

29/09/2023

DERRIS

5.00/5.00

"Tech Support"

The service was very fast. The tech support team was very helpful and polite. I was very satisfied with everyone i came in contact with. Keep up the good service.

28/09/2023

Bernardo Bustos

5.00/5.00

"Great service"

Great service

28/09/2023
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