"Great customer service"

My initial delivery was late however the response once raised with the customer service team was excellent, refund and another bunch.

"Easy to order"

Easy to order, hassle free, notification about delivery time so all excellent

"perfect gift"

Great gift and delivered exactly on time. Thanks

"Beautiful flowers and colours"

Beautiful flowers and colours

"Terrible service "

My flowers weren't delivered on the day (I paid extra to have them delivered the next day) but no one told me. i had to call 5 times and email before i could get through and they just said 'delivery failed'. By then the person i was trying to send flowers to had gotten out of hospital so there wasn't really a point any more.

"The flowers were great"

The flowers were great and have lasted for a while. Delivered on time.

"The flowers came a day late"

The flowers came a day late

"Someone bought some letterbox flowers…"

Someone bought some letterbox flowers for me as a gift and I have to say I have never recieved such poor quality flowers. I feel so bad that my friend spent £25 on a very poor selection, and the quality was terrible. I rang to complain and they in fairness were quick to say they'd sent out a replacement, but I have to say I can't see how flower delivery of this kind ensures great quality. I had the same issue a number of years ago when I received Freddie's flowers so would not recommend the letterbox version at any point.

"Flowers were great but…"

Flowers were great but I added a vase to my order which somehow didn’t materialise. I love Freddie’s Flowers when it works but detail is not really their strength.

"Love the flowers!"

I absolutely love Freddie's Flowers. I have 2 weeks to love and see the flowers unfold to their perfect glory! They keep fresh for so long and I learned a lot watching Freddie's arrangement tutorials!