"I just got my first bunch"

I just got my first bunch, very beautiful, they liven up more now in water, free vase is coming separately.
I don’t think I can put a photo up here but very nice.
I’m on a subscription but not sure how cost effective this will be.
Looking forward to see if they last 2 weeks.

"Stay away, they will ignore your skips and cancellation"

I sent several emails and contacted the liflve chat to cancel my account, as it is not possible to do that on the website directly. The website is also full of bugs, which makes it hard to check which dates you have an order placed. I'm 100% certain that I skipped a date, checked it several times, but was sent an order and payment was taken anyway. Customer service said I must have made a mistake, which caused me to attempt the cancellation in the first place. Stay away, they are not trustworthy!

"Customer service not kind"

Signed up to Freddie’s flowers from a lady on the street selling flyers and promising the process was simple for older people like me who aren’t good with technology.
However every time I tried to log into my account to cancel or change the order I got locked out. As a result I was charged for an order that I wasn’t even in the country for. The flowers would be delivered and die before I got back so I called customer service asking if there was anything that could be done to move the date of the flowers but they refused to help. I’ve now paid for flowers to sit on my doorstep and die because I couldn’t figure out how to cancel one weeks order and the customer service wouldn’t help or provide a solution. I don’t recommend

"Took money without confirming with me"

Took money without confirming with me

"Flowers not delivered on Valentines Day. "

UPDATE: Freddie's Flowers reached out to rectify the situation and immediately issued a full refund as well as providing an upgraded order. The issue appears to have been with the courier rather than Freddie's Flowers. Thank you for prompt resolution.

Flowers ordered in good time for Valentines delivery. No flowers were delivered on Valentines Day and no way of contacting anyone for any kind of update/refund. 3 days later and still no reply to emails sent. Shocking service. Avoid at all costs.

"Beautiful"

Beautiful. Exactly as described & quickly came to life after delivery. Delivered on time & packaged very well. Highly recommend & will use again.

"My boyfriend got me some for…"

My boyfriend got me some for Valentine’s Day and I was very disappointed so was he. They were half dead when they arrived

"Amazing quality flowers that last"

Amazing quality flowers that last. A highlight of my week is when a new box is delivered.

"Mean bunch of flowers "

I’ve just been sent an image of the flowers sent as a gift. I’m embarrassed that such a mean bunch of flowers were gifted to my friend, the image on the website was not representative of the quantity or quality. I won’t be ordering again

"Reliable Delivery of Beautiful Flowers"

I live in the U.S. and have friends and family in the U.K. and often have occasion to send them flowers. Freddie's is unfailingly reliable and the bouquets they have delivered have been beautiful. I contacted Freddie's when I wasn't sure if some birthday flowers had been delivered. They replied quite promptly and sent a photo of the flowers at the door of the birthday girl.
It's great to be able to give a gorgeous gift and not have to worry about whether it will arrive. Their flowers and their customer service are top notch.