"Signed up for a flower subscription at…"

Signed up for a flower subscription at 50% off for the first two deliveries. They failed to honor the discount and charged me full price. Lack of response from customer service, so I cancelled the subscription.

"Very disappointing. Poor service"

Very disappointing. First bouquet arrived as described. But subsequent ones never had the blooms advertised. Got fed up contacting them..for them to simply discount the next bouquet so compensation dependant on you staying subscribed.
They make it very hard to cancel your subscription with link on website leading nowhere and I’m currently holding on the phone line provided - it’s been 35 mins so far!

"Honestly one of the best customer…"

Honestly one of the best customer services out there. I made an error and sent Birthday flowers without realising the person was away. I asked to change delivery date, and was sadly too late (my fault entirely). Freddy Flowers (Gabieba) offered to send a replacement on their return, as well as emailing late into the evening to help me. Absolutely brilliant company, and will only buy flowers from them going forward!

"They Loved it and it made them cry!"

They Loved it and it made them cry! Happy tears.

One thing I would have liked to have from you would be a confirmation of delivery!

Flowers were lovely.......

"Beautiful flowers"

Beautiful flowers, delivered promptly and gratefully received… a very efficient and convenient service and a great product

"Flowers not delivered"

Flowers not delivered. No reply to my email this morning. How good can your service get?

Your customer care response is interesting but unhelpful. My email to you was from the reply section of your confirmation of my order and welcoming message.
Once we got our communications sorted out Freddie's Flowers excelled. My daughter received a special bouquet of flowers with which she was thrilled and I received a refund. Freddies Flowers could have done no more to make up for a hiccup in service.

"Beautiful flowers that last a long…"

Beautiful flowers that last a long time. Really recommend this company 💐

"Blooming marvellous"

The flowers are beautiful and our friends are delighted.

"The flowers were much appreciated and…"

The flowers were much appreciated and made them smile again 😊

"Easy to use and great selection of…"

Easy to use and great selection of flowers at a reasonable(ish) price!