"Excellent service!!!!"

An excellent, friendly and efficient service. Felt no pressure at all from salesman, all queries and concerns were answered, I was kept fully up to date during waiting period for my new car. Upon delivery, was instructed clearly as to the features and controls of the car. Even afterwards salesman has been in touch to make sure we're completely satisfied and made sure no problems with my car. Excellent Service!!!

"Fantastic service"

I really reconvened Jennings Ford, Paul Nixon was so helpful, we were completly satisfied with the service we got

"very good."

start to finish very pleasantly greeted,any questions answered as required.hand over was excellent.

"The best car buying experience I've every had."

Excellent experience, very knowledge, friendly but not pushy. The whole process from beginning to end was not stressful at all.

"Could do better!"

Buying a new car is a huge investment (in most cases second only to buying your home) and I do not feel that Jennings give you the time, respect, and service that they should when making such a major purchase. I am happy with my car, but I do feel that Jennings could do a lot more to help in selecting the car, and then dealing with the delivery & collection. I now worry about the after sales side of things, as they have now made the sale and I feel that their attitude will be "job done" and may not be very helpful if I have any issues.

"Really helpful without being pushy"

First time I've bought a car on my own and found the whole experience very positive. Advice given at all times was helpful and informative, but I never felt I was being pushed into a decision. All staff in Jennings were polite and professional and made the whole process easy. Would recommend them to anyone.

"Friendly, well informed and efficient service."

Helpful friendly salesman, not pushy, treated us like people rather than just prospective buyers, he displayed good level of knowledge and happy to look up extra information, explain things. All round it was a good experience, felt they did actually care that we got the right deal for us.

"This is my best experience of buying a car and as I am eighty, I have bought quite a few!"

I had done some research and I knew which model of car I wanted when I went approached Jennings. My previous experience of buying new cars had not always been one that I had enjoyed, so I was expecting much the same this time. However I must say I found it was a different experience this time. Everything about the finance, delivery, optional features of the car I had chosen was clearly explained in a pleasant way. Once I had decided to go ahead with the purchase, I was kept up to date with events, and the promises made about delivery were met. On delivery of the car the features of the car were explained to both myself and my wife. All In all I have been competely satisfied with the transaction .

"First Class Service"

I recently purchased a new car from Jennings Ford Gateshead. The whole process was made simple and easy from start to finish and my car was delivered ahead of schedule.

I have dealt with other dealers in the past, and the service provided by Jennings is by far the best I have received.

"I was delighted with the service Jennings Ford provided."

I have no complaints about the experience I had with Jennings Ford. They were helpful and kept me informed of what was going on. Everything was simple and straight forward with no complex terms and bamboozling language.