"Didn’t have to make a claim"

Didn’t have to make a claim. :)

"excellent service"

replied almost immediately with the information I required. Thank you

"Non paga quanto dovuto"

Il 10/04/2022 mi è stato rubato uno zainetto in una stazione degli autobus in Cile. Lo zainetto era a 2cm da me sulla stessa panchina dove sedevo. Un furto con grande destrezza avvenuto in pochi secondi, probabilmente eseguito da abili professionisti. Ho denunciato alla polizia locale ed avvertito tempestivamente l'assicurazione GLOBELINK che mi ha girato alla COLLINSONS. Ho dovuto scrivere centinaia di mail all'assicurazione e ogni volta mi rispondeva con domande o richieste sempre diverse (possibile che non abbiano un protocollo con tutte le domande del caso in una sola volta?). Alla fine, il 30/08/2022 (quasi 5 MESI DOPO) mi scrive il Sig. Aaquilah Bohardien della COLLINSONS dicendomi che non vogliono risarcire il sinistro perché non viene rimborsato il furto di BAGAGLI INCUSTUDITI!!! Il bagaglio era a 2cm da me! Tutt'altro che incustodito!
Ovviamente contesto e scrivo altre centinaia di Mail e alla fine il 10/10/2022 (6 MESI DOPO IL FURTO) lo stesso Aaquilah Bohardien ribadisce che non intendono pagare perché il bagaglio per lui era incustodito sostenendo che: “Nella tua precedente email a hai menzionato che il tuo zaino era a pochi centimetri da te al momento del furto, il che significava che avresti visto il ladro prendere il tuo zaino.”
Continuo a scrivere alla COLLINSONS che non mi risponde più.
Travel Insurance Claim - Ref: 362009

"Had a claim with them from February…"

Had a claim with them from February 2022 still not resolved, they do not honor their terms and conditions, and customer service is really poor they keep sending you back to the assistance company as not their job to deal with their customers. Will never buy insurance from this company again.

"Excellent service"

Call quickly answered (no endless time on hold!) by a friendly and helpful operative who answered all my queries and quickly arranged the policy I required. We'll done!

"Globelink has looked after my friend…"

Globelink has looked after my friend and myself on our holidays to Europe. The staff are extremely helpful, very pleasant to deal with and knowledgeable. I'm impressed with the efficiency of the staff and company whenever I've phoned for a new policy and when I had to cancel. I don't ever have to wait long on the phone. When I had to cancel there wasn't any problem at all, no fees, no delays just reimbursed my account.
Thank you Globelink.

"Customer service was excellent"

Customer service was excellent, I was not able to apply my discount for my Renewal on the Website but this was solved over the phone.

"nothing to much trouble.Very patient."

nothing to much trouble.Very patient.

"Easy to use website"

Easy to use website
Good product that you can tailor for your needs and budget.

"Good value"

I purchased online - found the process easy to use & follow - compared to other quotes - this was the best quote I received - very good value for an Annual Multi Trip policy