"Travel insurance whilst travelling"

Rang and spoke to a lady who was very helpful,then filled my application on line and it's was completed in minutes,thank you x

"My annual travel insurance…"

I renewed my annual travel insurance quickly and easily on line.
What more is there to say?

"Good customer service"

Good customer service

"Easy to renew but ofcourse prices are…"

Easy to renew but ofcourse prices are going up

"Excellent service."

Excellent service.

"This was a policy renewal"

This was a policy renewal. Totally disgusted that there is now a coronavirus exclusion. I don’t want the illness but it should be covered. Found renewing hard work. Couldn’t ge5 through by phone and found the on line not user friendly at all.

"A better buying experience with this company...."

Website was clearly presented so I could see the difference between the available options.
Prices seemed OK (better than some of the big companies) I don't know if I could buy cheaper as I gave up looking.
Frustrated that the policies include elements, which are not relevant to my needs - i.e. Wintersports equipment.
I'd like a company that allowed ME to select what I'd like cover for and then calculate the price, rather than bundling lots of different things together. .

"Let down by Globelink......."

Update on my review below........
A few days after posting the review below I am very happy to say that we did eventually get notification that our claim was now finalised and we would be getting out refund in 5-7 days. I am still waiting for this but I am forever hopeful that this will arrive in the next few days. Thank you Globelink.

We have been customers for a few years now and sadly this year was the first time we have ever had to claim. It is true that an insurance company only shows its worth when you have to put in a claim.
To cut a very long story short we were potentially stranded in Thailand at the end of March. Having dealt with a claim before for my mother in law where we got it totally wrong we did not do anything with regard to repatriation until we spoke with Globelink. We followed their instructions to the letter and were advised what to do and when, it was also confirmed to us in writing that we had ample cover to get us home etc, this is the quote in the email....
“Please be informed your policy covers up to £3000 per person for travel disruption, including £100 per day for accommodation up to 3 days, minus your £50 excess.“
Sadly here we are 8 weeks later and still we are waiting for our reimbursement. The delay tactics have been disgraceful in that every week we get asked to produce something else. When I originally completed the claim form, I sent Globelink absolutely everything that was required and several times now we have had to send items again.
We buy every year an annual multi trip policy and our current policy is valid until Fed 2021 however I would feel very nervous of travelling under this insurance policy.

"Claim denied for illogical (and potentially dangerous) reason"

Declined our claim for reimbursement of unused business class flights and hotel from Singapore,(mid February) due to our cruise ship captain turning the ship around back to Dubai, (because of unforeseen Coronavirus presence and fast increase in Singapore since we left Dubai 15 days before - and the news of the Princess cruise ship stuck in port in Japan). We should have disembarked in Singapore, where we had extended our stay in a prepaid hotel for 2 days. They refused to pay ANY of it, because, apparently, we had every opportunity to buy a new flight from Dubai to Singapore, just to take our business class flight back! Ridiculous. We had booked the trip 19 months ahead, and the flights were booked 10 months before, so no-one could have foreseen corona virus issues. We will be taking this issue to the ombudsman. 6 other people in our party were re-imbursed the full amount by their insurers, (Direct Line, Virgin and Aviva). We are VERY disappointed with this outcome and are feeling very angry indeed. To advise that we should have made our way into a small city where Covid-19 was spreading rapidly, is quite frankly, immoral. And I WILL be applying for a reimbursement of the rest of this year's annual policy (which we had continuous cover from the year before). Customer loyalty at its worst.

"Partial refund of annual travel insurance premium"

Have just received partial refund of my worldwide annual travel Insurance Policy which I bought in November 2019.My request was dealt with very fairly and speedily after cancellation deduction of 35% and a £25 handling fee.This was a goodwill payment as I have been a long-standing customer.Received about 41% of my annual premium back having used the policy to travel to USA for 2 months in December 2019 and January 2020.Well done Globelink under these difficult times for everyone.