"The website was very easy to use and…"

The website was very easy to use and completion of the form took no time at all. Very pleased to be able to take out insurance cover from the comfort of home.

"Excellent promp service"

Excellent promp service. Highly recommended

"Great customer service"

Great service! Had additional cover questions and the team were extremely professional and helpful!

"Very flexible policy to suit all needs"

Very flexible policy to suit all needs

"The rude & useless woman on the phone told me they would not provide cover if I was over 65"

I already had an active policy running with Globelink & when called to renew & ask to extend it as my travel date started before the previous policy expired but, the woman I spoke to was unhelpful, rude & told me that they would not provide cover as I was now over 65.
This is in fact not correct & a few weeks later I spoke to another office & got the cover I asked for. On the basis of my dealing with the first woman I spoke to, I suggest they take a hard look at who they let near a telephone to speak to existing or potential customers.

"Found the agent extremely pleasant and…"

Found the agent extremely pleasant and efficient,

"Good price -easily processed"

It is a very straightforward and simple process

"Website"

Excellent website. Easy to use.

"OKAY, BUT"

The website takes some negotiating, especially all the medical detail

"Very easy to book online"

Very easy to book online and the quote was reasonable.