"Very professional & easy to use"

Very professional & easy to use

"I had to declare a preexisting…"

I had to declare a preexisting condition and the only thing I would change in the procedure would be that you should get a confirmation email once your screening has been added to the purchased insurance.

"Able to respond to my enquires…"

Able to respond to my enquires promptly, only down side was an 11 minute wait to be put through

"Prompt response to our questions"

Replies to our questions regarding the policy cover and existing health issues were answered very quickly and clearly.
The health screening worked very efficiently.

"Hayley Marsh was excellent and gave"

Hayley Marsh was excellent and gave
me useful advice

"Helpful across channels"

Always responded promptly on the phone and by email. Website, including annual renewal,is easy to use

"Wasted money terrible service"

My experience with Globelink has been terrible.
First of all, when I bought the insurance policy I felt confident because of the high ratings on this page, but I actually did not pay much attention at the time. I suggest to other users that it is useless to give this insurance 5 stars just because of the good price if the insurance has never been used or needed. My experience is that even if the price is actually good, the money is completely wasted and in the end, it is better to pay more for some other insurance that actually answers and takes the responsibility in case of need.
For two weeks I have tried to talk with someone at the claims and I received no answer, thus my only tool was the e-mail, to which I got a response after TWO WEEKS and the response did not take into consideration at all the section of the contract I suggested in the claim that actually should cover my issue, but just gave me the basic answer that my issue was not covered.
I found myself in a situation of danger with many different people who had different insurance providers with basic travel policies and they all got the trip curtailment and repatriation paid either by their insurance and in many cases by their governments (section M of the contract - just to make you understand the situation), instead, I am actually the only one who had an insurance company not answering to the claims for the first two weeks and not providing anything.
My suggestion is not to look at the price because it proved to be money wasted, and thus it is better to pay more somewhere else but having someone who answers in case of need.

"Bunch of liars"

One star is too good for this cheaters. They lie in their policy wording. Then they use an intermediary company to tell you the bunch of lies why your issue will not be covered. They take long times to reply and everytime they reply they have a new excuse to delay, postpone or not cover.

"Easy to use website"

Easy to use website. Good value

"Quick and easy quote and no problems if…"

Quick and easy quote and no problems if you pre existing medical issues