Direct Tile Warehouse

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138 reviews
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Customer Reviews about

Direct Tile Warehouse

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Daniel Read

5.00/5.00

"Really good value and quick delivery"

Really good value and quick delivery. Many thanks.

31/07/2023

Sarah

5.00/5.00

"Perfect!"

Lovely range of tiles and had the exact ones we wanted for our new kitchen when all the actual tile shops that you can go into seem to have such boring ranges (all grey and neutral!) We ordered free tile samples beforehand which really helped and then it was easy to order what we wanted. Tiles arrived promptly.

28/07/2023

Jamil Yusuf

5.00/5.00

"Recommended"

I needed approx100sqm of 1200x600 porcelain floor tiles. Limited photo examples on the website for my chosen tile. So I called up the warehouse and asked for some photos to be taken. The Supplier was kind enough to oblige and emailed several photos to me. Also they are very knowledgable and suggested the colour/amount of grout and adhesive.
Delivery was prompt. They also reimbursed me for broken tiles during delivery - make sure you photograph the breakages.

30/06/2023

Paula Trinham

5.00/5.00

"Good communication and delivery on time"

Good communication and delivery on time

21/06/2023

Ian Williams

5.00/5.00

"Great service, great tiles - but watch out for the pallet"

Ordered 24No. 600 x 600mm square tiles following a tile portion sample received by post. I was telephoned to ask if I could take delivery a few days earlier than previously agreed. Happy to oblige. Not so happy when they arrived on a massively oversize pallet held in place by countless yards of shrink wrapped polythene. Armed with a knife, I asked if I could cut the wrapper and carry the boxes indoors. "Sorry Mate - the pallets yours - and I have to leave it on the footpath outside your gate" was the reply.
I now have to dispose of a large, very heavy, wooden pallet.

02/06/2023

Cranial Graffiti

1.00/5.00

"Expensive mistake"

Poor communication, many broken tiles, even the courier said they were poorly packed... then they wriggled out of replacing 50% of the broken ones. By the time they asked for more images I had to use the broken ones to prevent the project being held up.

06/05/2023

John Barnes

5.00/5.00

"good service"

delivery as promised, tiles excellent. really pleased with finished effect.
The only thing was my fault in that I needed one extra tile and that becomes very expensive with £29 delivery charge for a £4 tile - so my advice is over order

23/04/2023

Joe

5.00/5.00

"Good product, price and service."

Good selection. Competitive prices. Fast delivery. Good product (sample receipt ensured I got exactly as required). Recommend and will use again when needed

18/04/2023

Charlotte Warren

1.00/5.00

"14 replacement tiles (as originals…"

14 replacement tiles (as originals arrived broken) arrived on 2 wooden palettes and wrapped in copious amounts of plastic. Not only wasteful but ecologically thoughtless.

20/03/2023

Will Jones

5.00/5.00

"Very satisfying outcome"

The tile sample offer and delivery assured the choice allowed a kitchen extension with a seamless matching finished floor

08/03/2023
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