"very responsive"

very responsive, and quick. I bought a keychron q2, iso layout. It can be tough to find the iso layout. Keyboardco are one of the main stores in the uk for buying keychron, i think, and maybe it is easier to buy from them than from keychron who ship from China. I live outside the UK and they shipped with TNT who were very quick, maybe it was 2 or 3 days. Keyboardco's website is by far the best i've seen for giving the full specs and related info for the product. Even if I am not buying from them i find myself using the website for the detailed description of the product

"WORST CUSTOMER SERVICE EVER"

Not one to often write reviews but the experience I had has been so bad with this company I just had to share it.

Received a keyboard, specially the Keychron k8 which stopped working 3 weeks after I received it. If I pressed a single key on the keyboard it would then input all the rest of the keys on the same row. So when I pressed 1 doe example it would input all the rest of the numbers of the keyboard.

With reluctance from the keyboard co, they eventually took it back for inspection and after they received they refused that there was any issue with the keyboard. I asked that they would send me a video to prove their innocence and point, however after two long months they (I was dealing with Andrew Davis) refused to send me a video of the keys working and said they are going to just send the keyboard back.

I have not received the keyboard after returning it to them over two months ago, and first time using it and it still has the same issue.

They refused to even try to repair or inspect the keyboard properly, and just wanted two months of my time. Worst experience I have ever had with a company, and worst representative I have ever spoken to from a company in Andrew.

DO NOT USE, as after three weeks if there is any issue it’s all on you and they don’t care a single bit. I was even happy to pay for a repair or anything, but they just refused to help entirely.

"great customer service all should try…"

great customer service all should try get to

son wanted a new keyboard for xmas so cut a long story short, finalised one on the keyboard co.
the keyboard was out of stock, but expected in the next few days, so had the option to leave my email to be informed. About a week later email arrived and i ordered it, problem at checkout, card wasn't going through, option for pay pal, no i don't do paypal, delemar. i sent a email to customer service, within hours got a reply and sorted, done by bacs transfer delivered and sorted, all companies should make it this easy.

"Bought a UK Model M keyboard from them"

Bought a keyboard from them. Excellent service at all levels and the keyboard is perfect. Really happy about using and indeed recommending these guys.

"They Sell Good Keyboards"

Ordered on the 4th of September and got the keyboard on the 9th. Ordered a Keychron K6 - it came with no damage and very good stabilisers.

"Superb aftersales"

Superb aftersales. They were able to source a new key for a keyboard for me and shipped it out free of charge. This wouldn't have happened if I'd bought it from some faceless, uncaring mega-corp. Thanks guys!

"Fantastic"

Fantastic, ordered the wrong keyboard which was spotted by them not me!
As they were the same price was a simple swap and next day delivery.

"Fantastic service"

Great range of products and prices. Absolutely top notch service. Came incredibly quickly and well-packaged. Great communication from the shop. Really couldn’t be happier!

"Excellent service from The Keyboard Company!"

Excellent service from The Keyboard Company. I've used them twice now, with great communication and fast dispatch and delivery. Very impressed!

"Excellent stock of keyboards and…"

Excellent stock of keyboards and accessories and arrives fast and well packaged.