"Towing jacket excellence!"

We were buying a new caravan and we’re looking for a towing jacket and I found Protec.

I spoke with Peter and talked about options for the van.

During our chat I noticed a logo on the cover and asked if they could personalise one.

Pete said they could, I gave him my idea, sent a photo and later that morning I had artwork back. He tweaked it a bit for me , and rather thrilled I placed the order.

The jacket arrived just a few days later. A quick inspection and we were really happy.

We have just taken delivery of the new caravan.

The jacket fits perfectly and looks great. It took about 5 minutes to put it on the front of the van and can be done by one person.

I’d like to thank Pete for going the extra mile and for providing a great product.

It’s a 10/10 from me!

Pat.

"Great product and company"

Great product and company, with first class after sales support. I wouldn’t hesitate to recommend.

"Extremely poor customer service and…"

Extremely poor customer service and totally disinterested in replacing what even they admitted was poor quality stitching that should not have left the factory. Having spoken to the 'Manager' I was disappointed with the response which was "that whilst there was a quality issue the cover was usable so it will not be replaced".
The item looks good in the company photographs and I dare say some of them leaving the factory may be of a reasonable quality and do the job, but if you get one that doesn't, don't expect a quality customer service experience.

"I purchased a full & front cover and at…"

I purchased a full & front cover and at the moment I’ve only used the front one it’s a brilliant piece of kit so easy to put on and has been manufactured to a high standard compared to some of the similar products I have purchased in the passed, great piece of kit !

"Excellent Motorhome Cover"

Wow what a product from an Excellent Company.
From the first contact till the end you are well informed of your Covers progress.
The ordering process was so easy and the lady who took My order Tai was so friendly and told me about the process of payment.
The follow up emails for the dimensions of where things are located, for clear panel for the solar panel and the access flaps where so easy to follow.
I am so Delighted with my Cover. It fits like a Glove and the Quality is Excellent.
Thank You to all at Protec Covers.
I Highly Recommend there products.
One Very Satisfied Motorhome Cover Owner

"Corner holes within 2 years NOT their fault"

The folding camper cover developed holes in each corner over the 2nd winter. The protec team - never a named person stated that the holes were “normal wear and tear”. The protec team would not take any responsibility for their product.

"towing cover from Protec Covers"

My wife bought me a towing cover for my birthday. Wow what a gift. From ordering to delivering Protec covers kept my wife informed every step of the way. Cover arrived today a week earlier then estimated, it fits my lunar quasar perfectly. Looks smart , top quality materials used. Many thanks highly recommend

"Protec Cover"

Order placed with additional specifications.
My order arrived in super time with all specifications carried out to the letter.
Money well spent when you think of the the price of water ingress repairs.

"Excellent repair service."

The stitching on the elastic zipped panels in the middle of the cover was coming away. Despite being out of warranty, the panels were replaced free of charge. Only had to pay for shipping. There and back within a week. Very pleased.

"I ordered my cover on Monday didn’t…"

I ordered my cover on Monday didn’t expect to get it till next week at the earliest but the chap from protec said he would put it through straight away as it had got be made received it within 5 days what an excellent service couldn’t be better well done fantastic service 👍👍👍