"I ordered The Monika King Sleeper Bed with Chrome Legs"

I ordered the Monika King Sleeper Sofa Bed with Chrome Legs.
This is an exceptional quality made piece of furniture.
When used as a sofa, it comfortably fit three adults with a lot of extra arm and leg room.
When used as a bed, it is large, comfortable and firm. Great on the back, for a wonderful night of sleep.
The delivery guys went above and beyond to take care of our sofabed and our property.
They showed us how easy it was to change from sofa to bed.
The Customer Service Rep. kept me, by phone and by text, informed of my delivery date and time. He made sure everything went smooth.
I was a little leary buying a high priced item on-line but I would 100% definitely buy from Softbed.com. again.
The ordering process and the delivery was super easy.
If you are thinking about this sofa bed, STOP thinking and just get it. YOU will not be disappointed.

"Best Sofabed out there.Quality.Comfort."

Shopped for 2 years until I ran across this product. It took a while for delivery (one month at holiday time) but worth it. White Glove delivery was smooth and professional. The sofa bed is compact, solid. well-made, firm but comfortable with good upholstery and well-shaped soft loose pillows. Bed mechanism works smoothly No bar paining you in the bed. Firm mattress and very adequate space for 2 people on a typical full-size mattress. Haven’t slept on it yet but confident it’ll be fine. This is how they used to make sofabeds with quality.

"Great job"

They did a good job of delivering and assembling the sofa. The product was delivered in right time.

"Unbeatable price, but some hiccups with delivery"

Unbeatable price and item was in perfect condition exactly as promised.

There was a small issue with the delivery company: they showed up without enough people to move it up the stairs, then tried to charge sofabed.com for re-delivery, which they sent me an invoice for. We eventually got it sorted out and delivered, but it took a few weeks. This was mostly the delivery company's fault not sofabed.com, but nonetheless it was not the best experience.

"Great customer service!Great customer service!"

Okay so, I bought my king size sleeper sofa from sofa bed.com a little under month ago. I hesitated to leave review immediately, because I wanted to make sure I could accurately describe my experience. Hands down, sofa bed.com was amazing when it came to customer service and ease of ordering.

There was a hiccup, with the shipping company. The day of my delivery, I checked the order and it showed that a queen size sofa sleeper bed was being delivered. This is a problem, because I ordered a king size, not a queen. So, after reaching out to the shipping company and not getting any positive responses or helpful answers, I messaged sofaBed.com through email. Within 20 minutes or so, I had a detailed response as to how to handle the situation, what the mixup may be, and how to proceed if it wasn't correct. Absolutely amazing customer service. I cannot stress this enough. My family will buy through them again, should we need another sofa.

"Customer experience A+"

Customer service was extraordinary. I needed to find a sofa bed ASCAP. Challenges: days before Christmas holiday.i wanted the Luonto brand
I first chatted on site with James. Then he called and answered all my questions. Best of all it was in stock and way less expensive than the brick and mortar store!!

"Great hassle free shopping experience."

Great customer support all along the way to help order and process the order. Delivery came as promised and no hassle.

I was initially worried about making a large ticket item for online order - but it all turned out fine.

"Great experience"

Easy to order, fast delivery, responsive and informative customer support, high quality product. Will do customers with SofaBed again.

"Clear communication and timely shipping."

Clear communication and timely shipping.

"My experience so far has been awesome"

My experience so far has been awesome. James, who is my sales person has a lot of knowledge in the products and has helped me through the entire purchasing process.. It took a few days for my husband and I to decide on the perfect sleeper and James was there the entire time helping us figure it out.. He was awesome and we can not wait to get our new sleeper!!
Thank you again!!