"THEY ARE RUDE, UNPROFEESIONAL AND UNEDUCATED, ESPECIALLY HALIE NIKISCH.SHE IS THE WORST PERSON YOU WANT TO DEAL WITH. HER MANAGER IS NOT ANY BETTER. HE HANG UP ON ME WHILE I WAS EXPLAINING THE ISSUE."

RUDE ATTITUDE

"Top tier customer service "

My agent Ms. Jany Ferrer was very helpful and nice. She gave me some great quotes and advice on what is best for my financial situation thanks for everything jany

"Friendly service and notification of…"

Friendly service and notification of payments due in a timely manner

"Always friendly"

Always friendly. Helpful with answering questions. No long waits .

"Jose was really professional and very…"

Jose was really professional and very acknowledged, really smart

"Was very knowledgeable to all the…"

Was very knowledgeable to all the questions I had. And help me understand things I didn’t know.

"Son amables te atienden muy bien"

Muy buena atencion

"I spoke with Sandra Zermeno and she was…"

I spoke with Sandra Zermeno and she was AMAZING and kind and thorough. I highly recommend this company, and Sandra in particular. You don't get good customer service like this anymore!

"I called to renew and increased my auto…"

I called to renew and increased my auto insurance. It was a rather lengthy process due to my questions,but Felicia that works for freeway did not mind doing the research to find the answers to my questions.
Felicia remain patient the entire time we were on the phone she's very outgoing friendly confident and got me a better price hole a lot better price than what I was quoted with another company. In my opinion Felicia is an asset to the company they need more people like her thanks Felicia for all your help Johnny
I did not give biometric data in order to be a verified client sorry Felicia you're asking too much private information

"Excellent and fast"

Excellent and fast