"What really happens"

Yes, the first piece looked great ! Undetectable .
Even scrutinizing people like my daughter were impressed.
Then.
That best of pieces was removed and a new placed.
A hand went into a drawer and out came : the worst piece ever !
It just wasn't me . Everyone hated it . Including me.
I emailed the manager and was told to be there in in 10 minutes.
I was there for 4 hours . My piece was died and permed. To match MY hair . So , reaching into a drawer is not the answer !

"Great Experience"

I haven't been a member for very long but so far I have had an excellent experience. Everyone has been so helpful and great to deal with. They are very friendly and informative.

"Not satisfied."

They need to be honest with their customers instead of showing the customer's false advertising when it comes to doing hair. I had a bad experience with hair club.

"FANTASTIC!!!!!!"

It's a super way to return your hair

"Cost to product ratio"

The staff is great. However the cost of products are very high. Over 500 dollars per month is a bit high

"Mixed Feelings"

Stephanie did a great job on my last visit. She was the first person to show interest in my natural hair, and not just the HE hair. I am now totally bald on the front and top of my head because my natural hair is not being cared for. I know that isn't HC's concern but it does concern me. I also still have problems with my hairline not looking natural.

"This city im living in is uncival"

Sault Ste. Marie is uncivil for me.

"Awesome club!"

Well after my hair transplant I got on the extreme hair therapy program. In 9 months I grew a lot of my existing hair back. The hair club products are amazing! In fact there the only ones that worked for me. I quit Hair club for almost 2 years and started loosing Hair again. I was trying all kind of products from amazon but they all were innefective. So I just got back in the Hair club last year and I'm regaining thinning areas again ! They are so nice to you! They know you on a first name basis! It's well worth the money to me. All the other products on the market are a fluke! A joke!

"People nice but waste of $"

The people are nice and whatnot but it's a waste of money. There is a reason they make u pay upfront. I maybe had minor improvement but not worth the price I paid and how much they want to keep going.

"Input"

I am not fond of the head cosmetologist as I had a problem with my system and she just shoved some different tape and walked off without even looking at the problem.
I love the front desk staff esp. Lonzel
Office is always clean and neat