"My stylist is amazing"

I go to the hair club in Toronto on Yorkland and my stylist is Sharon and she is the best, I would recommend her to anyone...

"Great experience at Columbia, MD center"

Excellent customer service, accommodating, and attentive to needs. It feels like family there and I always look great.

"Awesome"

Very warm and caring staff. My stylist does a great job and even researches any questions that I may have about my hair if needed. Management is kind and works extra hard at providing a great experience!

"Good people"

Good experiences and if there is anything you are not satisfied with, they will work to satisfy you.
Brittany is excellent.

"Excellent service!"

I have only been to 2 Hair Club centers but the staff has very friendly, professional and helpful both places. Hair Club Denver is the best!

"Hair Club Service"

I give my Stylist 5 stars, however I give hair club 4 stars as I genuinely feel that the actual business is not resolute enough in caring for its clients. I spend a lot of money for my service every month and I must admit I have almost decided if it is worth the investment as I feel the product to be slightly and I mean slightly above average and feel in the 18 years I have been receiving service, the technology should be a lot more advanced.

"Person who did hair - great; overall customer experience & follow up poor"

I feel like I was just sold to and experience with photos and analysis was inconsistent - in fact my last visit I asked to see what a contract of maintenance would look like and they said no, nothing to look at which I find that if I were to do maintenance I would be signing something - AND I STILL NEVER GOT MY LAST PHOTOS and nobody followed up with me and don't expect them to. Did like the sessions I had with my own stylist - however when they would call to confirm the appointments and if it was not with my regular person they would not tell me so when I would show up it was a surprise (I might have rescheduled I knew). Its kind of sad, because I do a lot of referrals and well this may not happen. I have also sent emails to receive some follow up and nobody responded back. In fact I did not want to write a review until I heard back from somebody and that has been since October, its now January and no email, no call, no nothing. Very sad.

"Great Success with Hair Club!"

From my initial consultation to surgery to recovery to the growing phase the people at Hair Club have been with me every step of the way. They are always available for any question or situation that may arise for me as I continue on my journey!

"Appointments not honored"

50% of my appointments are canceled the day of or I have to wait over 30 minutes after my schedule appointment start time.

"29 Years and Counting"

Satisfied client for many, many years, and have referred plenty of friends and family over the years, too.