"Issue on my choice of stylist"

I've been with H/C now for 12 years, In the 12 years I'v had about 5 different stylist.2 are because the stylist moved away . one is because I did not approve of the stylist . And 2 are because the stylist got promoted.
The 1st. promotion I excepted , The second one is now annoyed. I'm very particular with my stylist and I tip very well. I don't understand why I can't Keep Alex ;. His promotion was to take on new clients . I do understand I would get pumped from time to time , but I'm willing to go along with this so long as they get a new appt. within 7 days. Is that to much to ask ?

"Expensive and does not regrow hair"

By now we should have a product that can regrow hair. I know plugs are an option. That's not what I was looking for.

"Overall good customer service but at a very high price"

Overall Excellent customer service but the price point is too high.

"Good but can be better"

Every time i get a new hair piece it always comes with a different frontal piece or it's not the same color to what was ordered. Service with my stylist is good, always in a good mood and knows what he's doing.

"long time member"

The time I have been with Hair Club I have had very good service

"Hair system quality continues to decline"

The HC is convenient and offers service locations in most major cities. The local people and stylist are typically wonderful and work very hard to please. However, the product "quality" continues to decline while prices continue to rise.

I am disappointed in the declining quality of their hair systems. The hair does not wear well (color fades and system gets dry and brittle within 2 to 3 weeks). Sadly, the local salon's only solution to the poor quality is trying to sell their hair moisturizing products.

In addition, the system is often hard to style properly do to poor manufacturing techniques. The individual hairs are not attached correctly (not tied to the base well) and often the knots are left at weird angles. The stylist often tries to correct the bad system(s) by forcibly pulling (re-aligning) the hairs but the results are never great.

"I have been a satisfied client for nearly 20 years."

I am very satisfied with my stylist and the experience of my visit. I cannot say enough about the high quality products offered by Hair Club. I am happy with my decision to use Hair Club and intend to continue with it as long as I physically can.

"So many inconvenient to get next appointment!!!"

First consultation A+ but them, little bet difference.☹️

"Excellent"

The club can make you beautiful again.

"Hair Club saved my life"

I go to the West Palm Beach headquarters and I remember the 1st day I walked in, Chrissy was my 1st contact , she explained to me that my alopecia has overcame me and no folicules were open
Then Chrissy introduced me to Rachel who chose my shade and style. Rachel was spot on what I needed. When my piece came in and the I was now introduced to Beth., who was skilled with cutting . Before I knew it I realized I was finished and I started crying because I was back again. My self confidence came back and I thanked everyone in the office and EVERYONE in this office is my family.
It has been almost a year at the HC and I have Rachel work with me. And when Rachel is not available I will have Beth work her magicwith me.
I thank god for these wonderful people in my life and would never be anywhere else I am a new person 👩‍💻