"Eh..."

Kind of a mixed bag. My wife did say she saw my hair get a little thicker over the 8 or so months I went. It was fairly expensive $175 a month and I feel I could have just bought minoxidil and done the same thing myself, which is what I plan to do in the future. They give you tons of product so I have months of leftover stuff to go through. One of the big reasons I quit is they give you a vitamin supplement that used to be gel caps, but they switched to an uncoated pill and it smells absolutely terrible. I told this to the girls there and they said they'd had a lot of complaints but there was nothing they could do about it. None of the haircuts were that amazing either and it felt a little bit like no one really knew what they were doing. They take scalp pictures every month and one time one of the stylists did a follicle count but then they never did it again to demonstrate improvement. So I guess if you're desperate for some improvement you could try it so you know what to do, and then go home and do it yourself for a fraction of the cost. I feel bad leaving a poor review but hopefully they will improve a bit.

"Long time client"

Wonderful product, great stylists (Bella!)
Pricey and locations are in busy cities only downfalls

"Need more African-American hairstyle"

Need more African-American hair Styles

"Corporate doesn't care"

It's not about keeping old clients happy and well served. It's about pulling in new people. Cuz they've already got us long time clients. So we don't count.

"Cookie"

Have been to two different locations and everyone had been friendly and asking questions how my hair is

"Gwen is the best"

Professional , outstanding

"Xstrands is effective"

The Xstrands provide immediate gratification. Unfortunately, Hair Club will not provide a sufficient number at one sitting to do much good. After the contract period expires, the cost is prohibitive for most of us. I cannot speak to implant procedures as I did not have the procedure. The staff was well-informed and very nice.

"Tried not to Honor the Signed Contract"

Tried not to Honor the Signed Contract

"Excellent"

The receptionists & the hairstylists are very friendly & professionals. They always help my daughter with whatever she needs for her hair. Thank you hair club for kids.

"I am thankful to have hair. I do not want to be bald."

It's a lot of work, but I am glad to have hair, and do not want to be bald