"Excellent overall performance"

I go to two different locations: Tyson in Virginia and Miami in Florida. In both places the service and attention is excellent with one exception; at Tyson one person at the front desk need more training or should be fired.
I have complained on several times and other customers have done the same thing but the supervisor have failed to correct the situacion. maybe she need more training too.

"Not happy with product"

Still using products but showing no resilts

"Happy"

Had good experience just wish I didn't have to drive to san Francisco to have it done starting to notice growth can't wait till 1 year then I can give final rating

"Not reliable."

Always a different story.

"Love stylist Jessica in Bloomington I'll & terry in ft Myers fla"

It has been harder and harder to make appointments with our special stylist, we don't want to have a different one since we have been going forever.. your company needs to understand this.. cost need to be evaluated,

"difference"

I have not seen any difference or change to my hair as of right now!

"Excellent service"

I have been on Hc just for 3 months now, but it has been the better decision for myself, for my hair. Definitely recommend.

"I loose too much hair from the Gold system"

My stylist, Shamiram, is terrific. I am a gold member and my system consistently looses more hair than it should and there are holes in my hair that shows the part holding the hair. It happens at least once out of three systems.
Also, the packaging of the Maxxam products has gone through a disgraceful series of changes. I wonder if the owner's son or daughter is in charge of packaging. Maxxam's attitude is if its not broke, break it. The blue bottles were nearly impossible to squeeze, unless you are a twenty year old weight lifter.. The packaging has gotten a little better, but I have been buying the large squirt bottles to avoid the smaller ones. You offer no alternative to Maxxam. Please make sure that the bottles are easy to use.
Thank you!

"A little disappointed"

Not the results I expected in the time frame.

"fun encouraging and a confidence Builder every time."

Me and the person I am talking to for the day when I go to hair club.
We discuss styles and what I like to do for fun so I know what haircut to get so then I got my confidence back and ready to go.