"Lovely products and excellent service"

I ordered several products online in the sale and collected from my chosen shop, which was great as I didn't have to worry about being in for a delivery or being able to park as it's free where I chose.
The Buckland Spot 2 cup teapot is really cute and matches my kitchen really well as do the matching mugs I ordered.I also ordered a few other product and they all came well wrapped and protected.

"Exactly as requested"

We've only recently seen the return of a small Whittards Store in my local city, so trying the delivery service was one way of trying more than they had on offer in the store. The items ordered were exactly as I anticipated and the delivery was on time and well packed, with everything well protected whilst not being excess (thinking of some Amazon parcels). I will certainly look to place orders in the future and have every intention of recommending to others.

"Smooth & Flavorful"

Best tea ever! The flavor of both teas I have tried so far are very well blended without being overly flavorful. The smooth richness brings a smile to my face and a comfort to my heart. Thank You!

"Alice China"

Beautiful Alice through the looking Glass China; extra gift left out but sent next day with no fuss

"Good experience, delivery times could have been better"

Overall had positive experience with the variety of products available and reasonable pricing. However, disappointed with the click & collect service. I have chosen this option as I am living quite close to the store. Nonetheless, the order took almost 10 days to arrive in store, despite the potential free one-day delivery to the house.

"Exactly as ordered"

Teapot infused exactly as ordered

"Fast and Perfect"

As always perfect. I wish in Germany the customer service would only be half as good!

"Excellent taste, excellent service"

We have been drinking Jasmine Green Tea for many years, purchasing it in Guildford as long as there was a shop there.
We have now been buying it on line, purchasing enough at a time to avoid postage. It comes very promptly and well packed. It has a very long use-by date and we have never had any problem with flavour deteriorating.

"Summer teas."

My order was well packed and what I ordered.
Love these teas, so many flavours and combinations, no chance of getting bored, just need to work my way through them all.

"Excellent quality, convenient service, value for money"

I like the quality of Whittard of Chelsea leave and herbal teas and variety of flavours , it is of excellent quality and good value for money, also it is very convenient to shop on line. Speedy delivery makes it very pleasant experience to shop with Whittard on line .